Mastering the Art of Having Difficult Conversations – Part 2

  Communications Management   Leadership  

Please join this webinar only if you listened to Part 1 https://www.projectmanagement.com/videos/537978/Mastering-the-Art-of-Having-Difficult-Conversations---Part-1) as we will continue our conversation on how to structure a difficult conversation through communication, environment, relationships and then make a framework to launch a productive conversation that leads to action.  We will also launch off of the ideas presented in conflict resolution: https://www.projectmanagement.com/videos/518330/Conflict-Resolution

Learning outcomes:

• You will learn how to use communication to more effective deliver your message where the person receiving the message does not go into a defensive posture
• You will learn to create an environment where people feel safe to say anything - which leads the issue you are discussing from a conversation to an action
• You will learn that relationships get stronger after hard conversations IF you land them correctly
• You'll learn a starting point to structure the conversation so it is goal-oriented

Please join this webinar only if you listened to part 1 (https://www.projectmanagement.com/videos/537978/Mastering-the-Art-of-Having-Difficult-Conversations---Part-1) as we will continue our conversation on how to structure a difficult conversation through communication, environment, relationships and then make a framework to launch a productive conversation that leads to action. We will also launch off of the ideas presented in conflict resolution: https://www.projectmanagement.com/videos/518330/Conflict-Resolution