Dealing with the Organizational Change Management (OCM) Workstream in Your Project

  Change Management   Leadership   Organizational Project Management   Stakeholder Management  

As project managers, we manage work that delivers outcomes and capabilities to the organization that were not previously available. The project manager is expected to be able to identify all components of the organizations value stream and make sure that the project has work streams that address those needs.  And whether the methodology that is used is DevOps, Predictive, Agile, or Hybrid – there still is the need to the organization to adopt these outcomes and capabilities to realize the promised benefits of the initiative.  This requires managing an Organizational Change Workstream to prepare the organization for the change and to transfer responsibility to operations. This presentation will explore those technical details and also discuss a communication strategy, so all stakeholders are aware of the workstream and the value it adds to the project.

Learning Objectives:

1. The participant will be able to articulate the Change Management Workstream component of a project and the special considerations contained within
2. The participant will be able to identify the main components of customer adoption of a product/project deliverable including: A Change Assessment, A training Plan, and an Adoption Plan.,
3. The participant will be able to explain to critical stakeholders the measurements of adoption success and how understanding these criteria can drive the appropriate behavior for successful outcome adoption. 

Every project has multiple work streams that project manager must ensure are ready to help deliver the promised benefits of the initiative. A managed OCM workstream is the most effective means of ensuring successful adoption of the work. However, there are OCM specific tools and techniques the project manager can use to effectively deliver this workstream. This presentation will explore those technical details and also discuss a communication strategy, so all stakeholders are aware of the workstream and the value it adds to the project.