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Date
Time and again we see projects with a trail of issues that, if not dealt with, build up into this "issues bag," as I call it. The further you get into the project, the bigger and heavier the bag becomes--making it harder to control.
Carrying around these unsolved issues creates several risks.
1. Schedule risks: The project isn't completed on time because the issues left unresolved have caused delays in project activities or phases.
2. Budget risks: An unresolved issue creates a requirement to redo the work. If this work isn't done within the allocated timeframe--when it's still possible to refine requirements and while keeping the changes within the scope of the project--any changes would require additional funding.
3. Staff risks: The issue, if not dealt with by the project team, may be passed on to the baseline/production support team. This would impact other departments--and their time and money.
So how can you make sure the issues bag is empty at the end of the project? Here's what I suggest:
• Keep track of the issues.
• Maintain a list of the risks involved with these issues.
• Keep a list of assumptions about what? and validate them.
• Maintain a list of all changes executed during the project.
• Perform quality assurance and close-out any outstanding quality? issues.
• Ensure appropriate user-acceptance testing phases and garner signoff on the testing.
• Pay attention to the organizational and business environment your project is impacting and any issues that arise.
• Notify systems support teams of any impacts that may be caused by your project, directly or indirectly.
Posted
by
Dmitri Ivanenko PMP ITIL
on: August 28, 2009 02:33 PM |
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