Project Management

Top 10 PM Trends for 2009

From the Project Management 2.0 Blog
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New technologies, concepts, and Web 2.0 tools are popping up everywhere. How can you use them to help your project team collaborate, communicate - or just give your project an extra boost? [Contact Dave]

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Situation: You like top ten lists that are, well... not so funny.

ESI International just released a list of Top 10 Management Trends for 2009.  Their most experienced consultants and Senior Management say these trends point to organizational need for expertise while coping with tighter budgets, fewer financial and human resources, and change. Do you believe that this is where your should focus in 2009 to drive project and organizational success? 

I put a few notes in here myself in italics.

I also put a red star next to those that I think will be particularly important this year. 
 
The Sandwich Generation: Middle Managers’ Emerging Role in Change*
Seventy-five percent of all change management programs fail because of a lack of employee support.  Today’s economy will force organizations to confront the important roles middle managers play in the success of change efforts. Middle managers’ roles will shift from simple messenger of directives ‘from above’ to creating a positive environment to enable change, accountability and ownership of change initiatives, achieving the full benefits of change and ensuring return on investment.

Note from Dave: I think the need for middle managers to sell change has always been there.  The thing that will make a real difference is whether they get to participate more in defining the change up front - so that they actually believe in what they are selling.

Navigating Virtual Teams through Change*
As budgets tighten, the role of virtual teams will grow along with the demand for the skill sets to manage them, especially through change. Powerful communication, key management strategies and new rules of engagement will be required to manage virtual teams as organizations seek to effectively shift with the turbulent global economy.

Note from Dave: This is most certainly true.  Although I hear a lot of chatter about local staff moving back into the office as things tighten up, outsourcing and nearsourcing are still very hot.


 
Sharper Distinctions Between Project and Program Management
Many global organizations have managed programs with the same methods used to manage projects, with predictably disappointing results. Programs are not merely “bigger” projects, and program managers aren’t simply professionals who are one step up on the organizational ladder.  This year will see an increase in the understanding of the cardinal differences between projects and programs and the utilization of strategies to boost program managers’ effectiveness and increase program success. 
 
Note from Dave: Ganttheads know the difference.  PMI and PgMPs know the difference.  I'm not sure that the world does or if they care.  They care about portfolio issues and getting the right things done, certainly - but I still think that it may feel like semantics to many executives.


Leveraging Communities of Practice To Hone Skills
The number and importance of project management communities of practice will increase significantly in 2009. These informal communities will be highly prized for the lack of bureaucracy that increase the sharing and use of best practices, enabling increased dialogue to overcome challenges and growing future leaders.
 
Note from Dave: Always on the annual wish list.


Strategic Selling of the Project Management Office
Although the project management office has gained wide acceptance, it still needs buy-in at the senior executive level. 2009 will see an increase in the importance of quantifying the PMO’s value and how to present that data to the CFO to ensure funding in what promises to be highly competitive arena for organizational resources.
 
Note from Dave: Feels like this has been true for a while.


Back to Basics for Successful Project Portfolio Management

More than any year in recent history, 2009 will be a critical year for ensuring project success.  Project managers will increase their emphasis on the basics, taking a first-things-first approach and address fundamentals such as gaining and sustaining executive commitment, addressing gaps in the alignment of organizational strategy and projects, project selection, and efficient measurement process while leveraging existing resources to increase project success.

Note from Dave: The successful ones always do this.

 
Right-sizing Staff with Demand Driven Resource Management*
The adoption of Demand Driven Resource Management will increase significantly in 2009. Its ability to right-size internal staff and draw on outside contractors when demand requires will be viewed as an essential cost containment approach leading to greater organizational performance and efficiency.
 
Note from Dave: It's a good time to lay off people on the margins and be cautious about hiring FT employees.


Improved Requirements Metrics*
The economic need to accurately assess and evaluate the organizational and cost impact of project requirements will bring a greater role for requirements management and development.  Also known as business analysis, RMD’s ability to provide quality metrics that project and portfolio managers can use to assess the economic, performance and feasibility value of each project component will become essential to organizations successfully maximizing the ROI of their projects.
 
Note from Dave: Accuracy has always been the goal.  Demonstrable cost savings is pretty much the only valid justification for new projects in most organizations right now.  Realistically the metrics merely have to look solid and compelling to sell.  The real guarantee is the fact that you stake your reputation and/or job on the outcome.


People Will Come Before Technology*
Organizations will increase their demands for smart third-party guidance that ensures technology investments deliver enhanced performance. This will result in greater recognition of the critical role people play, leading to increased recognition that employees need the right skills and knowledge before applying processes for consistency and adding technology to deliver increased efficiencies.
 
Note from Dave: Careful hiring and assignment is definitely the rule right now because results = job security.


Risk Management for Governance *
In 2009, many organizations will say goodbye to the ‘one number’ method for project outcomes and embrace a quantifiable range of potential results on which to base decisions. Recognizing that best governance hinges on the availability of quality information at the project level, education and leadership in risk management and best practices permeate organizations wanting to optimize project forecasting to deliver more effective governance.

Note from Dave: More people are finding more ways to cover their butts if things so wrong.

 
“While these trends are about doing more with less, they all speak to the concept of less is more,” said J. LeRoy Ward, PMP, PgMP, Executive Vice President, ESI International. “In 2009, more than any time in recent history, empowering people with the right skills, knowledge and tools to pick the right projects, ensure support for change and effectively track progress for smart governance will be key to project success – saving time and money while driving organizational success.”
Posted on: January 19, 2009 12:34 PM | Permalink

Comments (5)

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Hans Robbers Senior Director| Salesforce Vlissingen, Netherlands
Interesting to read I do feel there will be a strong emphasis on scope management as well in the coming year. Manage the scope is one of the ways to control the proejct budget

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Erick Cruz Programming Manager| Concentrix Pasig, Philippines
I could not agree more Hans! More often than not, especially on seemingly "small" projects, scope is being left out as an afterthought. Yet these seemingly "small" project tend to become bigger than originally "thought" off.

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Naomi Caietti Senior Project Manager | ePMO | Higher Education | Healthcare & IT| Linkedin.com/In/NaomiCaietti
Dave:
Great list.

Leadership Succession/Workforce Development might be a good addition to your list.
HR initiatives are still on the rise to grow leaders to replace a retiring workforce. Recruitment and retention of IT staff also seems to be a continuing trend.

~N.

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Mark Price Perry Business Driven PMO Evangelist| BOT International Orlando, Fl, United States
Good top ten list and comments. I tend to take a different view on the perceived need to "sell" the PMO to the executive team. IMHO, this is the worst advice you can give to a PMO, any PMO. The PMO should not be "sold" to the executive team at all. The decision to start, run, and continue with a PMO is a business decision; nothing more and nothing less. Like any other organizational unit, the PMO should be relentlessly focused on achieving its goals and objectives; all other motivations should be secondary. All other organizations and departments are held accountable to performance measurements and the PMO should be too. Surprisingly, some PMOs do not have goals and objectives. Sell the PMO? No, no, no. Align the goals, objectives, and performance measurements of the PMO to the strategic goals and objectives of the business, meet and exceed those PMO objectives, and then communicate the performance attainment of the PMO to the executive team? Yes, yes, yes. And in aligning the goals of the PMO to the needs of the business, don't assume that every PMO needs to be, or can be, a strategic PMO reporting to the COO. Keep it practical, effective, and a best fit for the needs at hand.

Regrettably, some PMOs, not all, are driven by influences and motivations that do not eminate from the executive team and needs of the business. A PMO can quickly become a self-centered and insulated unit more concerned about alignments to the latest developments within the PM community than the latest needs of the business and executive team. They need to "sell" what they are doing or want to do, because there is no sensible business justifcation and support for it.


Some of the best PMO managers that I have worked with make it a habit to prepare monthly executive dashboards to the executive team. These dashboards are not intended to merely show program/project status; the executive team expects the PMO to be on top of that. Rather, these executive dashboards show the PMO's performance results compared to their performance measurements. There's no better way to communicate the value of the PMO. At last year's IQPC PMO Summit, the Nationwide Insurance PMO leadership team gave two excellent presentations sharing how they do it and clearly stood out as experts. There was nothing "salesy" about how they interact with their executive team and go about executing their PMO strategy and meeting their PMO objectives.


Lastly, executives don't want to hear excuses. Selling the PMO can be become an excuse for having a PMO. Don't let that happen. It's a business, not a club.



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Kevin Coleman Subject Matter Expert, Author, Speaker and Strategic Advisor| - Insights Pa, United States
Wow how things have changed


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