Have you ever worked with a nervous head? How did you feel in this situation? Don't you think that such manager behavior has a negative effect to work?
One day I was in a very difficult situation. There was a difficult project, too little time, a lot of reporting.
Last day of the deadline. Hard work. Everyone is tired. All was ready except some acts and the boot modules. We need to write code on some disk units, and at this moment the program fail has gone. Programmers are ready to quit. I don't know how to correct a mistake in the program settings and restore the system. I just support them calm down, discuss and work together to find a solution, and they are in the beginning reluctantly, and then, infected by the desire to deliver work on time, be inspired, work boils, and finally, they report that all done! I see the joy on their faces. It was very pleasant. But a lawyer has been lost all nerves, she could not prepare the last act, I sent her to lunch, and after lunch, helped her, and she did it very quickly. The analyst, who performed the last important and urgent task, had mistaken, so he did not finish his work. I had to be with him and guide him, I saw he calms down and does everything precisely and accurately. We finished our work completed in time.
And what I noticed, my composure and attitude on the result helped us. It was an incredible example of the power of composure. As you know, there are a lot of different researches about linking leaders and team performance. Some of them showed that relationship between leader behavior and team performance is indirect [1]. But I saw in my experience very direct linking. And I have to say that a leader must have great composure. It is one of the keys to successful team performance.
There is also another opinion that composure is one of the qualities of exceptional people [2]. So, we need to remember about it and improve yourself.
I'll be glad to get your feedback.
Thank you for reading this.
Success to all of you.
References:
- http://www.sbuweb.tcu.edu/mscole/docs/Cole%20et%20al.%20(2011).%20Linking%20Leadership%20Behavior%20and%20Consensus%20to%20Team%20Perf_LQ.pdf
- https://www.entrepreneur.com/article/246347
