Project Management

Defining User Requirements the FUN Way...

From the Project Management 2.0 Blog
by
New technologies, concepts, and Web 2.0 tools are popping up everywhere. How can you use them to help your project team collaborate, communicate - or just give your project an extra boost? [Contact Dave]

About this Blog

RSS

Recent Posts

Are You Prepping For The PMP 24/7?

Are You Just Too Darn Busy?

Eliciting Requirements... Creatively!

What To Expect When Your Stakeholders Are Expecting

8 More Templates to Save You Time

Categories

Advice, Certification, Collaboration Tools, Decision Making, Estimating, Interviews, Learning, Management Approaches, New Templates, Personal Productivity, PM Software, PPM Software, Presentation Tools, Reporting Tools, Requirements Management, Research, Risk Management, Scheduling Software, Security, shameless self promotion, Techie Tools, Time Killers, Time Tracking Software, Training, Virtual Team Tools, Web-based Tools, workshops

Date

linkedin twitter facebook Request to reuse this  


Situation: You Need to Get REAL Requirements in a Way That Makes Sense.

The Design industry is known for understanding what people need and how to satisfy those needs - that's what they do.  Many of their approaches to defining those needs are stripped down versions of the sort of things we do in IT.  Sometimes we immediately dive down into the details of requirements gathering exercises without stopping to figure out which of those exercises would be best given what we are trying to accomplish (our business results).

Ideo Method Cards are a tool developed in house for the folks at Ideo.  They use them with clients and also sell the cards for about $50.  They are essentially flash cards that offer quick methods for understanding user needs, broken down into four categories of exercises: Learn, Look, Ask, and Try.  Under each category are about 10-14 method cards.  For example, Learn is "Analyze the information youve collected to identify patterns and insights."  The cards under that category include:
- Activity Analysis
- Affinity Diagrams
- Anthropometric Analysis
- Character Profiles
- Cognitive Task Analysis
- Competitive Product Survey
- Cross-cultural Comparisons
- Error Analysis
- Flow Analysis
- Historical Analysis
- Long-Range Forecasts
- Secondary Research

The other 3 categories include other methods, but you get the idea.  Each method card inlcudes a description of the technique.

So you sit your team down around a conference table and thumb through the cards and figure out exactly what sort of analysis would be helpful in the context of your project.  The net result is a well thought out approach to requirements gathering.

Posted on: May 11, 2007 03:34 PM | Permalink

Comments (1)

Please login or join to subscribe to this item
avatar
Kevin Raney Project Manager| Duke University Health Systems Eugene, OR, United States
Dave, I would love to get my hands on those method cards. Do you know if they still sell them? I did a quick search on the website for the publisher but could not find them. Man if you combine these with a basic agile process, you could have a blast defining requirements.

Please Login/Register to leave a comment.

ADVERTISEMENTS

"If this isn't a Strad, I'm out 50 bucks."

- Jack Benny

ADVERTISEMENT

Sponsors