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Date
By Soma Bhattacharya
What ways can you inspire a team to stay motivated or perform better to minimize losses? Better focus or more time on details can reduce incoming defects or even breakage.
That’s easier said than done. Getting and keeping the team motivated is no easy feat when the same group has been working together for a while.
So, instead of the regular reports or team meeting agenda, try out different information that might result in the required change. That’s enough to trigger a discussion.
Here’s something to think about in trying to improve team efficiency. We didn’t look at individuals, since we always look at the combined team effort. We looked at the input versus the output differently. The hours worked by the team for a sprint, month or quarter led to the input; and the features or potentially shoppable product led to the output. But we brought in another dimension often forgotten: the impact and usage of what was delivered, the defects that came in, and if any breakages happened. That gave the team something to think about; it just wasn’t the count of user stories or features that went out last quarter, but also how that was used by the clients. What was the adoption rate? How was the flow?
These are just the basics, and I am pretty sure some of you reading this might have tried more inputs, more data points, and have a better understanding of metrics for the team.
What I found was that by changing up the parameters in what goes into the teams working together, the discussions can always be better. Conduct something like a simple theme-based, goal-based discussion on how to reduce the support tickets by just 1% every month. What would it take?
How you have been able to keep your team motivated?
Posted
by
Soma Bhattacharya
on: January 24, 2025 12:00 PM |
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