Project Management

Getting Documentation Right

From the Voices on Project Management Blog
by , , , , , , , , , , , , , , , , , ,
Voices on Project Management offers insights, tips, advice and personal stories from project managers in different regions and industries. The goal is to get you thinking, and spark a discussion. So, if you read something that you agree with--or even disagree with--leave a comment.

About this Blog

RSS

View Posts By:

Cameron McGaughy
Lynda Bourne
Kevin Korterud
Peter Tarhanidis
Conrado Morlan
Jen Skrabak
Mario Trentim
Christian Bisson
Yasmina Khelifi
Sree Rao
Soma Bhattacharya
Emily Luijbregts
David Wakeman
Ramiro Rodrigues
Wanda Curlee
Lenka Pincot
cyndee miller
Jorge Martin Valdes Garciatorres
Marat Oyvetsky

Past Contributors:

Rex Holmlin
Vivek Prakash
Dan Goldfischer
Linda Agyapong
Jim De Piante
Siti Hajar Abdul Hamid
Bernadine Douglas
Michael Hatfield
Deanna Landers
Kelley Hunsberger
Taralyn Frasqueri-Molina
Alfonso Bucero Torres
Marian Haus
Shobhna Raghupathy
Peter Taylor
Joanna Newman
Saira Karim
Jess Tayel
Lung-Hung Chou
Rebecca Braglio
Roberto Toledo
Geoff Mattie

Recent Posts

Project 2030: Skills We Need to Cultivate Now

The Technical Program Manager: How to Stay Relevant in 2025

5 Things Your Operational Plan Should Do

5 New Project Guardrails for Adaptive Leaders

The Leader's Voice: Respect It, Protect It, and Use It Properly!

Categories

2020, Adult Development, Agile, Agile, Agile, agile, Agile management, Agile management, Agile;Community;Talent management, Artificial Intelligence, Backlog, Basics, Benefits Realization, Best Practices, BIM, business acumen, Business Analysis, Business Analysis, Business Case, Business Intelligence, Business Transformation, Calculating Project Value, Canvas, Career Development, Career Development, Career Help, Career Help, Career Help, Career Help, Careers, Careers, Careers, Careers, Categories: Career Help, Change Management, Cloud Computing, Collaboration, Collaboration, Collaboration, Collaboration, Collaboration, Communication, Communication, Communication, Communication, Communications Management, Complexity, Conflict, Conflict Management, Consulting, Continuous Learning, Continuous Learning, Continuous Learning, Continuous Learning, Continuous Learning, Cost Management, COVID-19, Crises, Crisis Management, critical success factors, Cultural Awareness, Culture, Decision Making, Design Thinking, Digital Project Management, Digital Transformation, digital transformation, Digitalisation, Disruption, Diversity, Diversity, Documentation, Earned Value Management, Education, EEWH, Enterprise Risk Management, Escalation management, Estimating, Ethics, execution, Expectations Management, Facilitation, feasibility studies, Future, Future of Project Management, Generational PM, Governance, Government, green building, Growth, Horizontal Development, Human Aspects of PM, Human Aspects of PM, Human Aspects of PM, Human Aspects of PM, Human Aspects of PM, Human Resources, Inclusion, Information Technology, Innovation, Intelligent Building, International, International Development, Internet of Things (IOT), Internet of Things (IoT), IOT, Knowledge, Leadership, Leadership, Leadership, Leadership, Leadership, lean construction, LEED, Lessons Learned, Lessons learned;Retrospective, Managing for Stakeholders, managing stakeholders as clients, Mentoring, Mentoring, Mentoring, Mentoring, Mentoring, Methodology, Metrics, Micromanagement, Microsoft Project PPM, Motivation, Negotiation, Neuroscience, neuroscience, New Practitioners, Nontraditional Project Management, OKR, Online Learning, opportunity, Organizational Culture, Organizational Project Management, Pandemic, People management, Planing, planning, PM & the Economy, PM History, PM Think About It, PMBOK Guide, PMI, PMI EMEA 2018, PMI EMEA Congress 2017, PMI EMEA Congress 2019, PMI Global Conference 2017, PMI Global Conference 2018, PMI Global Conference 2019, PMI Global Congress 2010 - North America, PMI Global Congress 2011 - EMEA, PMI Global Congress 2011 - North America, PMI Global Congress 2012 - EMEA, PMI Global Congress 2012 - North America, PMI Global Congress 2013 - EMEA, PMI Global Congress 2013 - North America, PMI Global Congress 2014 - EMEA, PMI Global Congress 2014 - North America, PMI GLobal Congress EMEA 2018, PMI PMO Symposium 2012, PMI PMO Symposium 2013, PMI PMO Symposium 2015, PMI PMO Symposium 2016, PMI PMO Symposium 2017, PMI PMO Symposium 2018, PMI Pulse of the Profession, PMO, PMO, pmo, PMO Project Management Office, portfolio, Portfolio Management, Portfolio Management, portfolio management, presentations, Priorities, Probability, Problem Structuring Methods, Process, Procurement Management, profess, Program Management, project, Project Delivery, Project Dependencies, Project Failure, project failure, Project Leadership, Project Management, project management, project management office, Project Planning, project planning, Project Requirements, Project Success, Ransomware, Reflections on the PM Life, Remote, Remote Work, Requirements Management, Research Conference 2010, Researching the Value of Project Management, Resiliency, Risk Management, Risk Management, Risk management, risk management, ROI, Roundtable, Salary Survey, Schedule Management, Scheduling, Scope Management, Scrum, search, SelfLeadership, SelfLeadership, SelfLeadership, SelfLeadership, SelfLeadership, Servant Leadership, Sharing Knowledge, Sharing Knowledge, Sharing Knowledge, Sharing Knowledge, Sharing Knowledge, Social Responsibility, Sponsorship, Stakeholder Management, Stakeholder Management, stakeholder management, Strategy, Strategy, swot, Talent Management, Talent Management, Talent Management, Talent Management, Talent Management, Talent Management Leadership SelfLeadership Collaboration Communication, Taskforce, Teams, Teams in Agile, Teams in Agile, teamwork, Tech, Technical Debt, Technology, TED Talks, The Project Economy, Timeline, Tools, tools, Transformation, transformation, Transition, Trust, Value, Vertical Development, Volunteering, Volunteering #Leadership #SelfLeadership, Volunteering Sharing Knowledge Leadership SelfLeadership Collaboration Trust, VUCA, Women in PM, Women in Project Management

Date

linkedin twitter facebook Request to reuse this  

Categories: Project Planning


Documentation is an important aspect of a project manager's job. We document to keep us aware of status on projects. We use it to stabilize spending and keep a paper trail of events and circumstances. So, what should you capture and how should it be maintained? Here are a few tips to make sure you're capturing usable documentation.

  • Know your source. Having the information helps, but being able to backtrack to determine who provided it -- and thus its worthiness and validity -- is even better. This is important in the case that information comes into question later. For instance, if you receive a pre-defined budget for your project but then are given another amount, a senior source with oversight over your project can help validate the original amount. Be sure to have that contact's information and even a backup source in case that source moved on.

  • Have clear, concise information. Lessons learned will tell you that communication is key to getting information correct. As much as possible, try to make documentation clear, so the knowledge transfer process goes smoothly and you, team members and stakeholders are able to follow it. Include wording that easily links to follow-up information or shows there is a continuation to a document.  

  • Use a repository. Make sure to keep documents in a secure location to be able to recall them when needed. Whether you file documents by projects, size or funding amount, at the very least have a system for filing. Have some type of dated system for knowing what is the most current file or selected information. This will help to determine if the information is no longer useful.

Now that you know how to maintain documentation, we'll review which documents should be retained in my next post.

 What are your must-have tips for documentation on projects?

Posted by Bernadine Douglas on: May 04, 2014 01:29 PM | Permalink

Comments (3)

Please login or join to subscribe to this item
avatar
Drake Settsu Project Manager / Blogger Hi, United States
Good article.

avatar
Bernadine Douglas IT Project Manager| Consultant Topton, Pa, United States
Hi Martin, very good suggestion to document decisions. Keeping a log on any status changes to them is also important. Thank you for sharing your comments. Bernadine

avatar
Bernadine Douglas IT Project Manager| Consultant Topton, Pa, United States
Hi Drake, thanks! Bernadine

Please Login/Register to leave a comment.

ADVERTISEMENTS

"Consistency is the last refuge of the unimaginative."

- Oscar Wilde

ADVERTISEMENT

Sponsors