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Date
Some teams crash when there are differing personalities -- especially those teams that transition to agile methods.
The adaptive mindset is different than what many people are used to, and different than what some personalities may prefer by nature.
Team members come in with different skills, work styles and views of the world. When teams don't understand this, fights can erupt over simple issues. But when these differences are recognized, the team can leverage the diverse perspectives for better results.
People often view situations through a combination of four basic personalities, according to David Keirsey's temperament sorter:
Artisans prefer to use their skills to adapt to the situation at hand.
Guardians preserve scarce resources and rely on careful planning.
Rationals make decisions based on research data.
Idealists relate well to people's needs and feelings.
These are all legitimate approaches to situations. But strife may occur in teams that don't understand people are born with different inclinations.
What happens, for example, when someone asks a guardian to change a plan? What happens when one asks an artisan to plan too far ahead? Can the facts-based view of the rational inadvertently miss something or trigger some discord? Can an idealist's sensitivity miss a key fact?
All these scenarios are valid, as change, schedule, facts and feelings play out in a business situation. Everyone must realize their teammates may start at a different position when working problems together. Rather than being a source of friction, though, these different positions can be an asset, bringing all the options to light.
Posted
by
William Krebs
on: October 04, 2010 06:57 PM |
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