Embarking on a Services Journey through ITIL
byITIL brings with it tremendous potential to transform an organization. However, it requires unwavering persistence and commitment to leverage the transformation potential.

ITIL brings with it tremendous potential to transform an organization. However, it requires unwavering persistence and commitment to leverage the transformation potential.
Do you manage your projects with ITIL? Here’s some insight on how PM and ITIL can best work together in an IT organization--and what that means for PMs. (Hint: It may not be what you think!)
A strong alignment between the organization and its technology infrastructure is an essential first step in starting an ITIL initiative.
Soon after launch of a migration to ITIL, progress can get bogged down. What tactics should you use to regain traction? That depends on the problems you’re experiencing.
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"Ambition is like a frog sitting on a Venus Flytrap. The flytrap can bite and bite, but it won't bother the frog because it only has little tiny plant teeth. But some other stuff could happen and it could be like ambition." - Jack Handey |