This sample report in Word summarizes the findings and the deliverables of a four-week intensive business reengineering project that was launched to design a new customer service model and produce a preliminary implementation plan for fixing the helpdesk and related deficiencies in customer service operations.
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PREMIUM deliverable
PREMIUM deliverable
by Mark Mullaly, Ph.D., PMP
PREMIUM deliverable
by Mark Mullaly, Ph.D., PMP