The vast majority of companies do not use all the intellectual capital that could be made available to employees, this knowledge is usually concentrated in a small part of the organization,without the formal sharing of knowledge the company can suffer bad consequences like loss of intellectual capital when an employee leaves the organization and lack of documentation of important processes, in a research (with 2.800 people) published by PMI Pulse of Profession® in 2015 they found out that companies with a formal knowlege transfer process among their projects achieves project objectives in 80 % against 60 % of the companies that does not have a formal process.
In a recent article in a collaboration with my fellow Regiani Salvatico we conducted a small research and it has been identified 13 best practices which we as project managers could adopt ans as a consequence we hope that your projects could be part of better statistics !! So here we go:
|
Autor |
Best Practice Identified |
|---|---|
|
Joshi |
1 - The trust and reputation of the person who performs the transfer of knowledge to an individual or team is a precondition in the receptivity of the content 2- Frequent communication among those physically installed in the same location provides a more effective transfer of knowledge. |
|
Liyanage |
3- Transformation of information into knowledge to be acquired 4 - Performance metrics to track the effectiveness of knowledge transfer 5 - Ensure the correct identification and monitoring of the intrinsic and extrinsic influencing factors of the environment 6 - Strong social interaction within the network of stakeholders in the process of knowledge transfer |
|
Knudsen |
7 - Adoption of supplementary knowledge transfer |
|
Goffin e Koners |
8 - Project reviews after project delivery by the team 9 - Reviews should be done in an animated way, using metaphors and through stories. |
|
Ajmal e Kosksnen |
10 - Organizational culture must prepare, accept, and adopt knowledge transfer activities. 11 - Facilitating and encouraging the creation, sharing and use of knowledge should be promoted by the organizational culture. 12 - Project managers should blend organizational and professional culture into the project culture to foster and engage the culture of knowledge management |
|
Rottman e Lacity |
13 - Knowledge multipliers through prior training of project managers |
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Reading those best practices it is very clear to me that The trust and reputation of the individual influence the listeners so we as project managers needs to recruit,retain and motivate insightful individuals, in this sense one can make a relationship with employees who have the knowledge and are willing to share it
I hope that I could help you in some way, in case you want to have a discussion about that feel free to state your comments by posting here or you can email me at: [email protected].
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