Many of you may have heard about Lean which through organizational
culture and sort of tools helps organizations in everyday life to identify
waste and continually improve their process, but this you may already
know ...
But what does Kamishibai have to do with it?
Or rather what is Kamishibai?
This tool came up at Toyota and its main objective is to encourage company
managers (and directors..) to be present on the factory floor, together with other employees to check at first hand if everything is going as it should be.
This technique is historically referenced to paper theater (originated in the
12th century in Japan and it was used to educate children from figures drawn
on colored papers, aiming at the simple teaching of some history)
This tool makes internal auditing so simple and intuitive that anyone,
educated or not in business practices is able to analyze whether or not
everything is going well; as well as in Japanese paper theater, which aimed
to educate children and older people on relevant topics in the culture and
politics of the region. Despite the complicated name, the tool is very simple,
and it is just a visual board (it is not a Kanban) , where it is possible to perform management through audit activity cards within the manufacturing area.
Among the benefits I can name a few:
- Communication - Many managers do not like to leave their rooms to
walk on the factory floor (are often too busy) . In this way, they stop
talking directly to those who know most about the strengths and
weaknesses of the processes, the employees. Using kamishibai, each
manager will have a day, when they should take a quick tour of the
production environment and ask some simple questions for employees,
allowing them to see for themselves what needs to be done in each sector.
- Facilitates auditing - Simplifies and improves the audit process so that
it is better taken into account and actually improves the required points
of production.
- Inserts values into employees - It is not intended to identify employees
who are making mistakes, in some companies there is still a culture of “who
is to blame”, the main objective is to train employees to visualize problems
and how to solve them. It also requires zero tolerance to wasteful problems
in an environment where it is not 'who is responsible' but 'what is the problem'.
where the goal is not to hide but to have a systematic identification and
resolution, because problems are considered opportunities for gain.

They no longer see factory managers as
strangers and have them as colleagues
who have a common goal, to improve
work processes and techniques.



