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When you think of your project manager skills, then “compassion” is probably not the first word that comes to mind. You would probably first list some other hard project management tools and techniques like your scheduling abilities or completing your projects on scope and on budget.
And only if you keep adding words to this project management skills list will you eventually come to terms like conflict management, team building, empathy and compassion.
Margaret Meloni (http://www.margaretmeloni.com) says that we project managers should value compassion much more than we do.
If we are supposed to use compassion as one of our project management soft skills then we have to first define what it is, how it relates to project management and hear examples of how to use it on our projects. And that’s exactly what you are going to get from Margaret’s interview.
But the most important question that I have asked Margaret is this: If compassion is truly so important for me as a project manager, how can I see quantifiable results on my projects?
In this week's episode of The Project Management Podcast (www.project-management-podcast.com) I speak with Steve Kaye on effective meeting management. His top 3 tips to help us improve our project meetings are:
1.) Recognize that a meeting is a small project in itself and therefore you need to start with a goal.
2.) Design an agenda that helps you achieve that goal.
3.) Check in with attendees to make sure that they understand the goal, agree with the goal/agenda and are planning to attend.
What other tips can you add - Please leave a comment and share.