Project Management

Voices on Project Management

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Voices on Project Management offers insights, tips, advice and personal stories from project managers in different regions and industries. The goal is to get you thinking, and spark a discussion. So, if you read something that you agree with--or even disagree with--leave a comment.

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Cameron McGaughy
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Networking Tips for Congress

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Learning is one reason for attending PMI® Global Congress 2010--North America. But there's another good reason to go, and I'm convinced it's the best one: to meet people and network.

The things I've learned in congress sessions have been valuable and helpful, certainly. But some of the people I've met have had an even more profound effect.

For example, as a result of meeting certain individuals at the PMI Global Congress 2006--EMEA in Madrid, Spain, a roundabout sequence of events led my wife, our five children and me on a two-year assignment to Rome, Italy.

I'm often asked, "What did you learn at congress?" But no one has ever asked, "Whom did you meet?" Yet I'm sure that the people we meet have far greater potential to radically change our lives than the content of even the best presentations.

Networking is about meeting people. Getting to know each other, finding common ground, staying in touch and, eventually, helping each other.
 
Here are 10 suggestions to help you maximize the value of networking at this year's congress:

1. Bring plenty of business cards. Have them handy, but not too handy. You want to be prepared, but not seem overly eager.

2. Go through business cards from previous congresses. This will refresh your memory so if you run into previous acquaintances, you'll remember their names.
 
3. Consider contacting people you've met at previous congresses. If they're returning, make plans to reconnect.

4. Go on the congress web site and visit the Meet Attendees section. Look for people you might know and set up a date to meet in person.

5. Practice your elevator speech.
Be able to describe your job briefly and succinctly -- short enough to deliver in the course of an elevator ride.
 
6. Attend the networking events and resolve to meet new people.
Avoid hanging with the same people all the time. Give lots of people the pleasure of meeting you.
 
7. Take a genuine interest in others. When you engage in conversation, you'll learn more about them and uncover points of common interest. Ask questions and listen for the answers. (Learn more about dealing with people in my session.)

8. Don't hesitate to ask for a business card. If there's something you want to remember about that person, note it on their card right away.

9. Don't squander the opportunity to meet people.
Your e-mail will be there for you to read at the end of the day. Don't let it prevent you from meeting the person who could change your life -- or whose life you could change.

10. When you get home, follow up.
After a few days out of the office, you might feel like you need to get right back into work, but set aside a few minutes to reach out to the people you met.

Long after this congress is over and much of what you learned in the sessions is long-since forgotten, you can still have a game-changing relationship with some of the people you met there.

Posted by Jim De Piante on: October 07, 2010 06:06 PM | Permalink | Comments (0)

Making the Most of Team Differences

Categories: Agile, Teams

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Some teams crash when there are differing personalities -- especially those teams that transition to agile methods.

The adaptive mindset is different than what many people are used to, and different than what some personalities may prefer by nature.

Team members come in with different skills, work styles and views of the world. When teams don't understand this, fights can erupt over simple issues. But when these differences are recognized, the team can leverage the diverse perspectives for better results.

People often view situations through a combination of four basic personalities, according to David Keirsey's temperament sorter:

Artisans prefer to use their skills to adapt to the situation at hand.
Guardians preserve scarce resources and rely on careful planning.
Rationals make decisions based on research data.
Idealists relate well to people's needs and feelings.

These are all legitimate approaches to situations. But strife may occur in teams that don't understand people are born with different inclinations.

What happens, for example, when someone asks a guardian to change a plan? What happens when one asks an artisan to plan too far ahead? Can the facts-based view of the rational inadvertently miss something or trigger some discord? Can an idealist's sensitivity miss a key fact?

All these scenarios are valid, as change, schedule, facts and feelings play out in a business situation. Everyone must realize their teammates may start at a different position when working problems together. Rather than being a source of friction, though, these different positions can be an asset, bringing all the options to light.

Posted by William Krebs on: October 04, 2010 06:57 PM | Permalink | Comments (0)

Strategic Project Portfolio Gives China a Competitive Edge

Categories: Portfolio Management

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The Shanghai Expo 2010 isn't just about putting on a great show for 180 days. It embodies a large-scale program, especially in terms of the economic and political synergy it created for a developing country.

Like the 2008 Beijing Olympics, the expo is a collection of projects whose collective purpose benefited the nation and fulfilled the government's strategic objectives.
 
The expo and the Olympics were part of a national portfolio aimed at achieving countrywide political objectives for boosting the economy. Both were planned and executed with the intent to cultivate high-tech skills and knowledge aimed at ensuring growth and competitiveness in the future.

For example, the Chinese government required every contractor carrying out individual projects to employ Chinese workers, including certified project managers. This has ensured that enough skilled workers necessary for national development have been trained.

By the end of 2009, the number of PMI certified project managers in China was 29,414  -- the second-largest number in the world.
 
The physical legacy these programs left is also notable.

Unlike games or exhibitions hosted by developed countries, both the expo and the Olympics were accompanied by massive infrastructure developments -- and not just the renovation or improvement of existing facilities. The Shanghai Expo re-developed areas in decline, and brought infrastructure and facilities to previously undeveloped areas.

Apart from the huge venues, China built airports, restaurants, hotels and 11 high-speed railways. Development plans also incorporated expanding and improving the service industry of Shanghai.

These projects, combined with the outcome of other national programs and projects, help advance the government's goal of growing and developing the national economy.

"Projects produce deliverables; programs output benefits so as to sustain, advance or achieve organizational objectives; while portfolios ensure the alignment of the diverse objectives and independence of programs and projects to organizational strategic objectives," according to page six of The Standard for Portfolio Management.

And that's exactly what the Shanghai Expo 2010 did.
Posted by Lung-Hung Chou on: September 30, 2010 12:06 PM | Permalink | Comments (2)

Where Project Management Rigor Meets Flexibility

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In my last post, I described the challenges of maintaining project management rigor in an environment where people are primarily in creative service roles. It appears I hit a chord. A few of you have commented and want to know how I've handled the situation.

Well, first I will say that I believe we will never reach 100 percent compliance with the project management standards you'd expect to find at NASA or a construction site. Creative work is not an exact science and it requires some very non-linear thought and approaches. It can be very hard to pin down a repeatable formula for executing these kinds of projects.   

If there are specific tasks you cannot predict or that don't fit into a prescribed methodology, people tend to simply operate by intuition. The first thing you need to do is to look for the wins. Where in the process can you continue to provide rigor and discipline to help keep the project within boundaries, while avoiding the appearance of overly constraining your teams?

We have done this by creating as flexible a methodology as we can. As a whole, it closely follows the tenets set forth in A Guide to the Project Management Body of Knowledge (PMBOK® Guide). The software development life cycle serves as a foundation: planning, discovery, design, build, test, implement, support, rinse and repeat.
 
The difference comes in our application. For any given project -- whether it's a marketing e-mail, interactive web banners, mobile applications or full site development -- we have fundamental requirements that don't change. All projects must have a timeline, for instance. And all projects must have a scope, a set of requirements approved and reviewed throughout to ensure we're on target.

Beyond that, it's the diner's choice: Does a four-week e-mail project require a formal matrix of approvers? Probably not, though it would help to have a short list of final approvers. Does an interactive banner need a content matrix or a formal technical architecture? It all depends on what the team needs.

How has your organization tailored its project management approach to account for the unique needs of its project teams?

Posted by Geoff Mattie on: September 28, 2010 03:33 PM | Permalink | Comments (1)

Should PMOs Come With an Expiration Date?

Categories: PMO

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Projects and programs aren't for life. So as the home for project managers, projects and programs, should we not consider the project management office (PMO) in the same light?

A Guide to the Project Management Body of Knowledge (PMBOK® Guide)--Fourth Edition contrasts projects with operational work by stating, "operations are ongoing and repetitive."

Without an end goal, the PMO will become purely a home for operational activity. And if the PMO is only seen as the home of process (methodology) and the body of control (policing) then it will become as exciting as working in -- well, I better not be specific -- but I'm sure you understand what I'm getting at.

I'm not saying PMOs should only be around for a very short time. I'm merely suggesting that because of the nature of what they contain, PMOs must continue to evolve and ensure they're really creating value.

Anyone leading a PMO has a responsibility to consider the end game. We typically know what it is that we are trying to improve, resolve, correct and direct -- but I don't believe that this should be done in a way that creates a permanent need for the PMO.

What we must avoid is the deliberate removal of a subset of project management skills and the replacement of these skills within a permanent overhead community: a PMO. In other words, a PMO should not regularly take on any of the project management tasks. For example, PMO leaders shouldn't say, "We'll look after the risk management and you, project manager, deal with the rest of the project manager's tasks."

It is said that operations end when they stop delivering value, and projects end when they do deliver value. The PMO should aim to end when there is no longer a need for it to exist because it has delivered the value. And that lack of need should be engineered into its strategy.

What do you think? Are PMOs meant to last forever?


Posted by Peter Taylor on: September 24, 2010 04:22 PM | Permalink | Comments (11)
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