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Have You Used AI Tools to Enhance Decision-Making in Project or Operations Workflows? What Worked, What Didn't?

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Sandeep Damodaran Production Engineer| Metito Overseas Limited Dubai, DU, United Arab Emirates

With AI tools like ChatGPT, Bard, and industry-specific AI solutions becoming more accessible, many project and operations teams are experimenting with AI for decision support—whether it's in risk analysis, stakeholder communication, forecasting, or lessons learned documentation.

In your experience:
1. Where did AI actually help improve the quality or speed of decision-making?
2. Were there cases where it backfired or caused more confusion?
3. How do you balance AI recommendations with traditional human judgment and stakeholder validation?

Would love to hear real-world examples and lessons from the community.
 

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Laura Schofield
PMI Team Member
Community Specialist| Project Management Institute Newtown Square, PA, United States
Hi Sandeep, thanks for posting your question!

I found a few discussion threads on this topic of AI and decision making. I'm including them here, as you may find them interesting:

https://www.projectmanagement.com/discussi...ecision-making-

https://www.projectmanagement.com/discussi...ecision-making-

https://www.projectmanagement.com/discussi...decision-making

https://www.projectmanagement.com/discussi...ansparency-and-

https://www.projectmanagement.com/discussi...nagement--quot-

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