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A large number of projects these days rely on virtual teams. This means that we project managers must master how we communicate in a virtual setting in order to properly lead our teams. But how do you build trust as a leader if nobody can actually see you?
This interview with Sara Gallagher was recorded at the awe-inspiring Project Management Institute (PMI)® Global Conference 2017 in Chicago, Illinois. It is based on her presentation "You Can Trust Me: Communicating When Nobody Can See Your Face" and explores tools and techniques project leaders can apply to improve communication and convey trust even in digital and virtual settings. Here is what Sara wrote about her presentation:
Trust is essential to effective communication across your team and your stakeholders - but how can you communicate trust when no one can see your face? This engaging session will examine how the four cores of trust are impacted in a digital, global communication environment. Participants will be given the opportunity to immediately apply what they've learned to improve communication across their teams.
Sromon DasSenior Project Manager| Mara ConsultingHalifax, Nova Scotia, Canada
I worked remotely for a year and it does help to get some "facetime" with your team on a regular basis. We used basic tools like Skype which made the process cost efficient
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
I love the idea of making our communication intent explicit.
An important and complex issue, one I tackled during my masters dissertation, and also wrote an article about it which should appear in a future PM Network magazine issue.
Currently, technology has made it quite simpler to interact with other people new tools getting available in the market can now help project manager in getting most of his tasks getting automated. Virtual interactions are now like compulsive as globalization spread is getting matured fast and those who do not work on their connectivity would be left behind.
Mansoor MustafaSenior PM| Government DepartmentRawalpindi Punjab, Pakistan
