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Date
The following PMP® exam sample question is taken from the Free PMP Exam Simulator (The answer is at the very bottom):
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Management decided to introduce a quality management program which required the employees to learn statistical process control techniques. The employees responded negatively to this change. What can be the probable reason for this?
A) They fear they will lose their job
B) Threat of safety
C) Change will lower their income
D) Fear of the unknown
Hint:
This fear results in resistance to change.
All our questions are updated to the latest PMBOK® Guide standard. Stop by at http://free.pm-exam-simulator.com and try the PMP Exam Simulator free for 3 days. We also offer 110 free questions at http://www.free-pm-exam-questions.com. We are a PMI Registered Education Provider.
Answer and Explanation:
The Correct Answer is D.The employees are resisting because they are not familiar with the new technique. Fear of the unknown is a very common human characteristic. They fear that they will not be able to perform on the job. The PM should use his/her interpersonal skills to manage this resistance to change.
Posted on: September 09, 2013 04:22 AM |
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