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Effective stakeholder management is critical to project success. This episode features Barbara Kephart, a UC Berkeley-certified project manager, who shares her expertise in building trust and navigating complex stakeholder dynamics. With decades of experience and a reputation as the "C-Suite Whisperer," Barbara provides insights into understanding stakeholder needs, managing their influence, and fostering collaboration for smoother project execution.
Barbara discusses the human element of stakeholder engagement, emphasizing the importance of communication, empathy, and trust-building. Listeners will learn to balance stakeholder power dynamics, use tools like power-interest grids effectively, and tailor communication to different audiences. Through real-world anecdotes, Barbara illustrates how even small gestures can transform relationships, reduce conflicts, and drive better project outcomes. This episode equips project managers with the tools to turn stakeholders into allies.