Project Management

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Panic, what will happen!

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Jay Venkat Project Management Consultant| DNV GL Software Kuala Lumpur, Malaysia
Wondering about complaint , important key process like additional license for server issuing procedure skipped during software support project and admitted to answering , Why should sell software without notice and registered scam.

Mitigate risk! post delivery process of these errors are applicable or not?

Please share your ideas.
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MOHAMMED ALGHAMDI Ryadh, 1, Saudi Arabia
Tnx
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VerĂ³nica Elizabeth Pozo Ruiz RYLAI Access Control Quito, Pichincha, Ecuador
Of course, you can correct post-implementation quality issues. If the issue was detected after delivering the product to the customer, it could be classified as Non-conformance Quality cost, which is a cost that the company expends due to a failure to ensure the required Quality.
You should review the contract with the vendor and check if the desired feature was included. If yes, you can send a claim to the supplier enterprise; if not, you can renegotiate the contract, including the feature, considering an additional cost. These activities are part of Acquisition Management.
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