Mastering the Art of Mediation
November 6, 2019 10:00 AM EST (UTC-5)
Platform: WebEx
Capacity: 1500
Duration: 60 min
Support: Earning PDUs | Tips For Attendees
Overview
In this webinar, we will discuss how mediation, an alternative dispute-resolution technique, can defuse tensions to make for a more productive work place. Using mediation skills instead of imposing a decision, you will be able to apply communication skills, objectivity, and creativity to help disputants reach their own voluntary solution to the conflict.
Please refer to Dana Bernstein's other ProjectManagement.com webinars as a foundation for Mastering the Art of Mediation:
Learning Objectives
In this webinar, we will discuss how mediation, an alternative dispute-resolution technique, can defuse tensions to make for a more productive work place. Using mediation skills instead of imposing a decision, you will be able to apply communication skills, objectivity, and creativity to help disputants reach their own voluntary solution to the conflict.
| This webinar qualifies for the following PDUs: | ||||
|
PMP/PgMP
CAPM
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
DASM
DASSM
DAC
DAVSC
PMI-CP
PMI-PMOCP
PMI-CPMAI
Total
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
|
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"The degree of one's emotion varies inversely with one's knowledge of the facts--the less you know, the hotter you get." - Bertrand Russell |
