Project Management

Should a Project Manager Have Experience AND Credentials?

From the The Professional Project Manager Blog
by
This series of articles examines, and offers insights and opinions, on all aspects of the profession of project management. I welcome your comments, feedback, support or dissent. I am passionate about the profession of project management and if, through our discussion, we can add value to the profession and practitioners then I am happy.

About this Blog

RSS

Recent Posts

The Scores in Project Management Maturity Assessments Don’t Matter!

Give the Project Manager Authority to be Successful

Meetings Are (Usually) Just Not Worth the Time!

The Importance of Benefits Management

How to Get Real Value from Lessons Learned

Categories

accountability, agenda, agile, Artificial Intelligence, authority, BAC, Benchmarking, Benefits, Benefits Realization, Change Management, communication, Complexity, Consulting, CPI, delegated authority, EAC, Earned Value Management, entrepreneurship, ISO21500, Knowledge Transfer, Leadership, Lessons Learned, Management, managing change, meetings, mental health, Methodologies, methodology, OPM, Organizational Project Management, outcomes, outputs, people, People Skills, people skills, PMBOK Guide, PMO, PMP, PMP Exam, portfolio management, practitioner development, professional development, project delivery, project management, Project Management Professional, project manager, project success, responsibility, risk, skills, soft skills, software, SPI, standards, strategic management, strategy, tailoring, teamwork, tools, Total Project Management, TPM, travel, waterfall, Wellbeing

Date

linkedin twitter facebook Request to reuse this  


There is something weird (and unique) about the profession of project management and its view of credentials.

Often on LinkedIn you will see an opinion or post expressing doubt about the usefulness of credentials and qualifications, and quite loudly proclaiming that experience is the only thing that matters.

What’s weird is that I’ve never seen the same attitude from accountants, engineers, dentists, lawyers, plumbers, or builders. Those professions take it for granted that experience is best, but should be built on credentials and qualifications.

When I’m looking to recruit or appoint a project manager I always look at their experience AND their credentials/qualifications. Their credentials tell me a lot about their breadth of knowledge and can sometimes indicate levels of competence (and also their commitment to professional development).

The answer is, and always has been, that a project manager needs both experience AND credentials just like any other profession or trade. You wouldn’t use (or trust) an accountant or engineer that said their experience was all that mattered and they didn’t need credentials. Heck, you wouldn’t employ a plumber who said the same.

And for all those project managers out there without credentials and qualifications wondering if I’m dismissing your years of experience, I’m not because experience rules. But, generally speaking, you would be better project manager with some credentials and qualifications.

Now in terms of what credentials are best, well that depends on the type and complexity of your projects, the industry you are in, and obviously the credential itself - they aren’t all created equal. For me, anything that comes from a reputable professional organisation (PMI, IPMA, or APM) means the credential has been through a rigourous process in development, and also aligns with internal and external standards (eg ISO17024). Any tertiary level qualification (e.g Bachelors, Masters, or PhD in project management) from a reputable university is also a good one as I know there was academic teaching and assessment. When it comes to the commercial methodology credentials (eg Prince2, Scrum) they’re great as an indicator someone can attend a 3-5 training course and has at a minimum knowledge of a particular approach (I would have to learn more about their experience to know how well they can apply it).

So, you should always value experience without a doubt. But you need to place equal value on credentials and qualifications (and become familiar with what each one represents).

And yes, it is long overdue that the profession of project management actually becomes a regulated profession with definitions of who can call themselves a project manager. If we are entrusting complex initiatives into the hands of people and hoping for successful delivery then it’s about time we defined the expectations in terms of experience and credentials that we have of those people.


Posted on: November 16, 2023 04:42 PM | Permalink

Comments (14)

Please login or join to subscribe to this item
avatar
Kwiyuh Michael Wepngong
Community Champion
Financial Management Specialist | US Peace Corps Yaounde, Centre, Cameroon
Yes, I think both are important... Thanks for your take on this

avatar
Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
A credentialing system that requires education and experience is as close as I want to get to a regulated profession, which PMPs have, but that's not where I want to focus.

Education, experience, and credentials are all part of what I feel is an important mix. You make a valid point about the weirdness of the profession's view on certification, but you missed the other end of the spectrum; one where college students are trying to get their PMP so that they can start making high salaries right away and people experienced in other fields want to transition into project management without any experience.

I don't think there's just one root cause for this, but if you want to regulate something, maybe start with certifying bodies. When it comes to credentials, you can swim in what I call 'alphabet soup' because of the amount of certification acronyms after your name, and most of them won't make a positive impact on your resume.

avatar
Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Sean, this is an excellent blog. I've seen heated debates on LinkedIn about this specific topic.

I am a Life Long Learner myself, and I strongly believe that both are important. Experience and Certifications combined are a receipe for success. In construction terms, its like Cement and Rebar together produces reinforced concrete! However, professionals should be aware that:

1) Its always good to have some experience before you pursue certifications in order to make sense of what you learn and apply it in real life.

2) A certification will help you standout and put you ahead of the crowd but won't get you a job as it is an indication that someone has in-depth knowledge about a certain area but doesn't necessarily mean they ar capable of doing the job.

avatar
Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dear Sean
Your question is very interesting
For a person to become PMP certified, they need to have knowledge and experience (requirement).
At least, a few years ago, it was like that :-)

avatar
Nizar Khalaf Project Manager| Consolidated Contractors Company Ramallah, West Bank, Palestine, State Of
Great Blog!

avatar
Zohaib Qadir System Administrator Picture Archiving and Communication System (PACS)| Peshawar Institute of Cardiology Peshawar, Kpk, Pakistan
Thanks a million for sharing this simple amazing.

avatar
Markus Kopko AI Enabler for Project & Program Mgmt | Founder PMotion.ai / The PM AI Coach| PMotion.ai Hamburg, Hamburg, Germany
Dear Sean,


Your observations about the perception of credentials in the field of project management, compared to other professions, offer an insightful perspective on the ongoing debate between the value of experience versus formal qualifications.

It's intriguing to note that in professions like accounting, engineering, and even trades like plumbing, there is an inherent understanding that credentials and qualifications form the foundation upon which experience builds. This dual emphasis ensures that professionals are not only seasoned through practical work but also grounded in the theoretical knowledge and standards of their field.

Your approach to recruiting project managers, considering both their experience and credentials, reflects a balanced and pragmatic viewpoint. It recognizes that credentials provide a baseline understanding of the field, indicating a commitment to professional development and adherence to industry standards. This combination of experience and credentials creates a more holistic picture of a candidate's capabilities.

The idea that project managers need both experience and credentials, akin to other professions, is a compelling argument. It underscores the importance of a structured learning path in the profession, ensuring that project managers are equipped with both the theoretical framework and practical skills necessary for effective project delivery.

Your insights into different types of credentials – from those offered by professional organizations like PMI, IPMA, APM, to academic degrees and commercial methodology certifications – highlight the diverse ways project managers can demonstrate their competence and commitment to their profession.

The notion of regulating the profession of project management is a thought-provoking one. It suggests a future where the title of a project manager is not just based on self-assertion or experience alone but is underpinned by a set of defined standards and qualifications, similar to regulated professions.

Your post encourages a more nuanced understanding of what it takes to be a successful project manager – a blend of practical experience and formal credentials. This comprehensive approach not only elevates the profession but also ensures the delivery of complex projects by well-rounded, competent professionals.

In the light of your discussion, how do you envision the process of regulating the project management profession? What would be the key elements to consider in defining the standards for someone to be recognized as a qualified project manager?

BR,

Markus

avatar
Sean Whitaker Project Management Consultant| Crystal Consulting Christchurch, New Zealand
Hello Markus, thanks for such a comprehensive reply. I don't have the answers to this question. I defer to the knowledge of others. I only want the profession of project management to continue to grow and become an actual profession. Would love to hear your thoughts on this.

avatar
Piotr Hajnus Poland
Thanks for bringing this topic up Sean. I would probably trust the plumber that has enough experience, but no certification/license ;) Though it would be much harder for some other professions.

I would take a look at that issue from the value perspective - as long as there a value in the certification process to get "the credential", it's worth to take the effort. Primary that value might be in a process of learing and being tested.
On the other hand, if the certification is just about getting the credential easily, it might be doubtful to be of value.

avatar
Markus Kopko AI Enabler for Project & Program Mgmt | Founder PMotion.ai / The PM AI Coach| PMotion.ai Hamburg, Hamburg, Germany
Hello Sean,

Thank you for your response. It's clear that many in the field share your desire for the project management profession to grow and become more formally recognized. The idea of regulating project management as a profession is indeed a complex yet vital endeavor, and it's understandable that you're seeking diverse perspectives on this matter.

To envision the process of regulating the project management profession, several vital elements should be considered:

Establishing Universal Standards: One of the first steps would be establishing a set of universal standards and practices for project management. These could be developed by leading professional organizations like PMI, IPMA, and APM collaborating with industry experts. These standards must be adaptable across various industries and project types while maintaining a core set of principles and practices.

Credentialing and Certification: A robust system for credentialing and certification would be essential. This would involve recognizing existing certifications and potentially developing new ones that align with the established universal standards. It's crucial that these certifications assess both theoretical knowledge and practical skills.

Accreditation of Educational Programs: Tertiary education programs in project management should be rigorously evaluated and accredited by recognized professional bodies. This would ensure that these programs meet industry standards and adequately prepare students for a career in project management.

Continuing Professional Development: Emphasizing ongoing learning and professional development would be key. This could involve mandatory continuing education credits for maintaining certifications, similar to other professional fields.

Ethical and Professional Conduct: Developing a code of ethics and professional conduct, along with a system for handling violations, is essential for maintaining professional integrity. This would help in establishing public trust and accountability.

Legal and Regulatory Framework: Collaborating with governmental bodies to legally recognize project management as a regulated profession. This could involve lobbying efforts and working closely with legal experts to define the scope and boundaries of the profession.

Global Collaboration and Localization: Given the global nature of project management, international collaboration would be essential in developing these standards and regulations. However, .

Public Awareness and Advocacy: Increasing public awareness about the role and importance of project management is crucial. Advocacy efforts could help in elevating the profession's status and recognition.

In short, the journey to making project management a regulated profession involves a multifaceted approach that includes standardization, education, ethical practices, and legal recognition. It's a collaborative effort that requires input and consensus from various stakeholders within the industry.

I'm interested in your thoughts on these suggestions. Do you see any particular challenges or opportunities in this journey towards regulation? How do you think this shift might impact the day-to-day work of project managers?

Best regards,

Markus

avatar
Thomas Witterholt Nm, United States
I agree that a balance of experience and certification is ideal. Additionally, many professional Project Managers likely agree. As you mentioned, there is an expectation that certain professions will hold a certification before being allowed to work (e.g., attorney passing a bar exam). However, even professions with a certification have individuals performing work in that field without a certification (e.g., not all accountants are CPAs).

Project Managers I think fall into that second category (not everyone who works in the field requires PMP nor CAPM). I think there is value-added in obtaining that certification. Based on others' comments, I think many here would agree with this.

Many certifications are "entry" certifications--you obtain the certification to help you perform work in that particular field. Somewhat akin to a bachelor's degree in a particular topic, the certification is based on completion of some course material and passing a test--but no experience required.

The "problem" is that many view the PMI certifications (PMP, PgMP, etc.) as that entry certification--something you get to help you perform better and not necessarily requiring experience prior to obtaining the certification. Additionally, some believe that "anyone" can be a project manager, and there's no need to have any certification whatsoever--that all you need is MS Project and a spreadsheet and you can be a project manager.

The critical group is this last group--these individuals are often in critical, decision-making, positions within organizations; they are frequently the ones making hiring decisions. And furthermore, they de-value the need for any kind of "Body of Knowledge" for project management. When things go wrong, they blame the project manager, instead of recognizing that the PM was not given the tools/resources/support needed for success.

To truly advance project management as a profession, this critical group must be educated and informed of what project management certifications bring to the mix. These critical stakeholders exist everywhere, and PMI (and the other organizations you referenced) should endeavor to undertake an information campaign to help them understand what the certifications mean, and how it can help their organization be stronger.

Many fields post "what if" or "how to" articles on social media and elsewhere--not targeting folks in that profession, but focused on those outside the profession. Using this approach, PMI would craft an article for publication in "Harvard Review" or other executive-focused publications. This gets information into a non-project management field, and helps them understand what the profession brings to the organization.

cheers,

Tom

avatar
John Reiling Seeking new opportunities | AcroVision Business Systems, Inc. Mendham, Nj, United States
Great post! I would only add that experience can be limiting, especially without education. A PMP has at least been exposed to a full body of knowledge, and this gives them a reservoir of tools, techniques, and concepts upon which to draw. I believe it enhances the experience. And be it can bring some best practices to the workplace that would otherwise not be there.

avatar
Wayne Kremling Sr Project Manager - Retired| Boeing - Retired St. George, UT, United States
Great points. I wish I'd have come across this earlier.

I recently gave a presentation on building confidence as a PM, and it starts with gaining experience, both your own experience and witnessing others performance and learning from that. I didn't include the aspect of the credential for boosting your confidence, but when I've led PMP Exam Preps I use that in the opening monologue, that achieving your PMP will help to enable you to grow your confidence. And that confidence allows you to speak with authority.

The more your confidence grows, the closer you get to Self Efficacy. When you know you will be successful in a project because you have the confidence and experience based knowledge to know what to do, to be able to look ahead at risks and start formulating responses and build that mental model that leads to success.

This isn't just for the PM, but it can start there, then the project team can fill more confident by that leadership.

Also, I believe in the UK, for government contracts, they do require a PM to have a PRINCE credential. So at least there is someone who's doing what you propose about regulating the profession.

avatar
Danny PMP, PgMP
Community Champion
Senior Consultant Tokyo, Japan
Both knowledge and experience are essential components of a project manager's skill set, each being equally important.

Please Login/Register to leave a comment.

ADVERTISEMENTS

"If only God would give me some clear sign! Like making a large deposit in my name at a Swiss bank."

- Woody Allen

ADVERTISEMENT

Sponsors