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This month’s PM Network takes a long look at a sector that is transforming fast—the grocery industry. Project teams are trying to deliver an experience craved by the public. Many of their initiatives are tied to predictions that online grocery shopping will grow dramatically. One report states 30 percent of shoppers are open in the immediate future to ordering groceries online, compared to 14 percent today.
There are other impressive numbers. In 2016, global online grocery sales added up to US$48 billion, 15 percent more than the previous year. By 2025, online grocery sales are projected to total US$150 billion, or 9 percent of the market.
One more appetizing figure: 65 tech startups raised US$1.5 billion in the last five years. Projects funded weren’t just for online shopping—they leveraged artificial intelligence, chatbots, virtual reality and interactive displays.
The next frontier for grocers is implementing delivery methods. Some day the makings for your weeks’ meals will arrive by drone and/or robot. Right now, some store chains offer refrigerated lockers where people shopping online can pick up their orders. Smart kitchens may soon do the ordering for you, and pilots are being launched for secure in-home delivery even when the customer is not home. Behind the scenes, tech initiatives monitor customer traffic, call up more cashiers and efficiently manage inventory.
Grocery projects offer a cornucopia of opportunities for innovative project professionals. If you have experience in this sector, please share in the comments.
Posted
by
Dan Goldfischer
on: February 14, 2018 11:35 AM |
Permalink
Comments (11)
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Our two largest retailers here have great online grocery shopping platforms. I first used one of them 15 years ago, so it has been around for a while, but it's a lot better now.
Drew Craig
Sr. Agile & Product Coach| Vanguard
Philadelphia, Pa, United States
Interesting issue. Lots of exciting things happening.
Anish Abraham
Privacy Program Manager| University of Washington
Auburn, Wa, United States
Thanks for sharing this, Dan
Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates
New Westminster, British Columbia, Canada
Thank you Dan, at present online grocery stores are restricted to few bigger cities in my country but it is expanding at a very high rate.
In the Philippines, online grocery is greatly enjoy in Metro Manila. But we're looking forward that the most provinces can also experience only shopping as well.
Hi Victorio, that's going to be a tough one. Even with a minimum grocery order limit and cheap transportation costs, there are serious risks such as road/trail conditions, verified address locations even with GPS, and the risk of theft of the food in remote and large areas without local authority presence. In the provinces, the sari store I believe might always be the best solution.
Very good point, Dan!
I feel, the Omni/Multi Chanel approach (combination of online ordering and retail pick up / delivery) will lead the consumer attraction for this retail segment... Grocery has shelf life and may need special storage / refrigeration etc. The retail distribution Chanel reinforcement with the online pricing thro reverse auction likely to dominate the retail market.
Urban Urban
Project Manager| ABB Switzerland
Basel, Switzerland
Thanks, there is a lot of potential in online grocery sales. Up to now, I don't know many people who are doing that. It might be interesting to see how this will change, or put differently when this will change.
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