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| This month’s PM Network takes a long look at a sector that is transforming fast—the grocery industry. Project teams are trying to deliver an experience craved by the public. Many of their initiatives are tied to predictions that online grocery shopping will grow dramatically. One report states 30 percent of shoppers are open in the immediate future to ordering groceries online, compared to 14 percent today.
There are other impressive numbers. In 2016, global online grocery sales added up to US$48 billion, 15 percent more than the previous year. By 2025, online grocery sales are projected to total US$150 billion, or 9 percent of the market.
One more appetizing figure: 65 tech startups raised US$1.5 billion in the last five years. Projects funded weren’t just for online shopping—they leveraged artificial intelligence, chatbots, virtual reality and interactive displays.
The next frontier for grocers is implementing delivery methods. Some day the makings for your weeks’ meals will arrive by drone and/or robot. Right now, some store chains offer refrigerated lockers where people shopping online can pick up their orders. Smart kitchens may soon do the ordering for you, and pilots are being launched for secure in-home delivery even when the customer is not home. Behind the scenes, tech initiatives monitor customer traffic, call up more cashiers and efficiently manage inventory.
Grocery projects offer a cornucopia of opportunities for innovative project professionals. If you have experience in this sector, please share in the comments.
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Posted
by
Dan Goldfischer
on: February 14, 2018 11:35 AM
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