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Robot Readiness

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Categories: automation, robotics


Are you ready for robotic coworkers? Is your organization ready for a partly automated workforce? If these questions are coming up where you work, you don’t want to miss the July PM Network® article “Bots Onboard.”

Implementing robots on staff requires readjustments. It is a trial-and-error affair, so most organizations are starting small. One example is Millennium Hotels and Resorts in Singapore. The organization piloted a hospitality robot at one of its hotels to deliver guest-requested amenities to their rooms. The testing phase showed how the robotic coworker can make staff jobs easier.

NASA invited four robots to join its shared services center team to automate certain financial processing activities. The project team faced a challenge right away with the bots: how are they to be credentialed to work with sensitive material? The decision: Robots get an agency user ID and government email account and gain system access just like any new user.

The robots had to be trained to do their tasks and then user testing ensured that the appropriate information was captured to track lessons learned.

The article quotes shared services center enterprise service division chief Pamela J. Wolfe as saying her unit is mining ideas from NASA employees on other uses for automation. “If we think it’s right…we look at the requirement, what priority it has and what benefit it yields."

Appropriately enough, Ms. Wolfe concludes “The sky is the limit.”

What has been your introductory experiences with robotics and automation in the workplace?


Posted by Dan Goldfischer on: July 16, 2018 03:39 PM | Permalink

Comments (12)

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Eduin Fernando Valdes Alvarado Project Manager| F y F Fabricamos Futuro Villavicencio, Meta, Colombia
Thanks for sharing

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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
I will have to read that article.

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Cibin Thomas Reston, Va, United States
Sci-Fi becoming reality too soon

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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Thanks for sharing Dan, Cheers

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Tamer Zeyad Sadiq Assistant Cost Manager| Turner & Townsend Riyadh, Ar Riyad, Saudi Arabia
Good sharing

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Peace Kikoni Kampala, Uganda
Interesting!!!

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Drew Craig Sr. Agile & Product Coach| Vanguard Philadelphia, Pa, United States
Thanks, Dan.

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Shane Drumm Digital Product Person| Journey One Perth, Australia
Thanks for sharing Dan

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RAJESH K L Project Manager, PMP| Bharat Electronics, Bengaluru, India Bengaluru, Karnataka, India
thanks for sharing

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Phani Keerthi Phani Keerthi Y| Indian School Of Business - Digital Transformation Manager India
Interesting one...!! Thanks.

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RAJESH K L Project Manager, PMP| Bharat Electronics, Bengaluru, India Bengaluru, Karnataka, India
thanks for sharing

avatar
Alok Priyadarshi Project Manager| Tata Consulting Engineers Limited Jamshedpur, Jharkhand, India
Thank you Dan !!

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