Project Management

PMI Global Insights

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Whether it’s in-person or virtual, PMI events give you the right skills to complete amazing projects. In this blog, whether it be our Virtual Experience Series, PMI Training (formerly Seminars World) or PMI® Global Summit, experienced event presenters past, present and future from the entire PMI event family share their knowledge on a wide range of issues important to project managers.

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Cameron McGaughy
Julie Ho
Heather McLarnon
Kimberly Whitby
Laura Schofield
Michelle Brown

Past Contributors:

Johanna Rusly
April Birchmeier
Nikki Evans
Dalibor Ninkovic
Dr. Deepa Bhide
Chris DiBella
Nic Jain
Nicholas Sonnenberg
Karen Chovan
Jack Duggal
Catalin Dogaru
Priya Patra
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Scott Lesnick-CSP
Antonio Nieto
Dimitrios Zaires
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Carmine Paragano
Te Wu
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Fabiola Maisonnier
Erik Agudelo
Paul Capello
Kiron Bondale
Jamie Champagne
Esra Tepeli
Renaldi Gondosubroto
Mel Ross
Laura Lazzerini
Kim Essendrup
Geetha Gopal
David Summers
Carol Martinez
Tai Cochran
Fabio Rigamonti
Archana Shetty
Geneviève Bouchard
Teresa Lawrence, PhD, PMP, CSM
Randall Englund
Kristy Tan Neckowicz
Moritz Sprenger
Mike Frenette
O. Chima Okereke
David Maynard
Nancie Celini
Brantlee Underhill
Claudia Alcelay
Sandra MacGillivray
Vibha Tripathi
Sharmila Das
Gina Abudi
Greg Githens
Joy Beatty
Sarah Mersereau
Lawrence Cooper
Donna Gregorio
Seth Greenwald
Bruce Gay
Wael Ramadan
Fiona Lin
Somnath Ghosh
Yasmina Khelifi
Erik Rueter
Joe Shi
Michel Thiry
Heather van Wyk
Jennifer Donahue
Barbara Trautlein
Steve Salisbury
Jill Diffendal
Yves Cavarec
Drew Craig
Stephanie Jaeger
Diana Robertson
Zahid Khan
Benjamin C. Anyacho
Nadia Vincent
Carlos Javier Pampliega García
Norma Lynch
Emily Luijbregts
Susan Coleman
Michelle Stronach
Sydni Neptune
Louise Fournier
Quincy Wright
Nesrin Aykac
Laura Samsó
Lily Woi
Jill Almaguer
Mayte Mata-Sivera
Marcos Arias
Karthik Ramamurthy
Michelle Venezia
Yoram Solomon
Cheryl Lee
Kelly George
Dan Furlong
Kristin Jones
Jeannette Cabanis-Brewin
Olivia Montgomery
Carlene Szostak
Hilary Kinney
Annmarie Curley
David Davis

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Viewing Posts by Diana Robertson

Presentation Recap: Building Better Connections and Boosting Team Collaboration with Storytelling

By Diana Robertson

I had a wonderful opportunity to present at the PMI Virtual Experience Series 2021 on 6-7 October. This global event had over 42,000 attendees and included excellent speakers, virtual exhibits, and networking activities.

My presentation, “Building Better Connections and Boosting Team Collaboration with Storytelling,” focused on one of the most powerful communication tools know to humanity – storytelling.  I reviewed how to build rapport, establish deep connections with team members and apply storytelling effectively at the workplace. I am sharing a few of the questions from attendees, along with my responses.

Question 1:  Is any pre work required to frame the story and what needs to be achieved?

If you want your story to achieve a certain goal, then some prep in advance is highly advisable. Here is how you can make your stories bring you results:

First, think of a goal that you want to achieve through a conversation. Let’s say you want your boss to put you in charge of a new company project.

Then, think of a story that will help you during your conversation. For example, you know that your boss is looking for somebody with experience in organizing something similar. If you have such experience, this will be the story to tell. Make sure you illustrate the points your boss cares about the most, for example, that that project was a great success while being on a low budget.

If you don’t know what exactly will persuade your boss to select you above others, it’s worth doing some research too by either asking them or others in the company who might know what is it exactly that they’re looking for in a leader. You need that information to be able to select the right story.

Once this is done, it’s worth rehearsing it a few times. You can even test it on your colleagues and friends by asking them whether they understood the right message from your story. 

Depending on the circumstances, it could be either a short (2-3 minutes) or a long story (even for long stories it’s best to keep them under 7 minutes).

Finally, pick the right moment to share that story. If your boss is heavily stressed or in a great hurry, maybe it’s better to come back later.

So to sum up, depending on the importance of the goal you are trying to achieve, you may need to put some extra prep in. Having said that, once you get into the habit of telling stories for achieving results, you’ll find that your brain will get much faster when it comes to finding the right stories, to the point that you can even find them on the spot.

Question 2: Should story on story be based on the feedback from clients?

Customer feedback stories are some of the most effective ways to create impact, so it’s a great tool to use.

If you want to use them as a means to sell your products/services to new clients, it’s best if you share that feedback in a storytelling format as well. So if you sell educational courses, don’t just quote the customer saying “it was an awesome course, loved it”, but find feedback that’s more similar to this: “before taking the course I used to be (problems & issues), but having taken the course I (some results)”. The second version bares much more persuasive power, especially if the problems mentioned were serious and the success achieved was impressive.

I had a great time presenting, and the full presentation will be on demand through 31 January 2022. Visit PMI Virtual Experience Series 2021 for more details.

Posted by Diana Robertson on: November 02, 2021 08:51 AM | Permalink | Comments (4)

"Never look at the trombones, it only encourages them."

- Richard Strauss