Project Management

PMI Global Insights

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Whether it’s in-person or virtual, PMI events give you the right skills to complete amazing projects. In this blog, whether it be our Virtual Experience Series, PMI Training (formerly Seminars World) and our inaugural PMI® Global Summit 2022, experienced event presenters past, present and future from the entire PMI event family share their knowledge on a wide range of issues important to project managers.

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Cameron McGaughy
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David Summers
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Nancie Celini
Sandra MacGillivray
Sharmila Das
Gina Abudi
Greg Githens
Sarah Mersereau
Lawrence Cooper
Donna Gregorio
Bruce Gay
Wael Ramadan
Fiona Lin
Joe Shi
Michel Thiry
Heather van Wyk
Barbara Trautlein
Steve Salisbury
Yves Cavarec
Drew Craig
Stephanie Jaeger
Diana Robertson
Benjamin C. Anyacho
Nadia Vincent
Carlos Javier Pampliega García
Norma Lynch
Emily Luijbregts
Michelle Stronach
Sydni Neptune
Quincy Wright
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Laura Samsó
Lily Woi
Jill Almaguer
Marcos Arias
Karthik Ramamurthy
Yoram Solomon
Cheryl Lee
Kelly George
Dan Furlong
Kristin Jones
Jeannette Cabanis-Brewin
Carlene Szostak
Hilary Kinney
Annmarie Curley
David Davis

Recent Posts

Presentation Recap: Ask Me Anything: Perspectives from PMI Board of Directors

Presentation Recap: Session 310: Leading an Inclusive Project Team

Presentation Recap: Session 308: Operation Readiness: A Systematic Approach for Industrial Construction Projects

Presentation Recap: Session 315: Best Practices in the Art of Survival with Strategic Planning

Presentation Recap: Session 313: Project Takeover: Transition toward Success

Viewing Posts by Bruce Gay

Presentation Recap: Conversational Intelligence Software Will Boost Meeting Productivity

By Bruce Gay, PMP

On 25 March 2021 I had the opportunity to present at the PMI Virtual Experience Series PMXPO Event. This global event had over 62,000 attendees and included excellent speakers, virtual exhibits, and networking activities.

My presentation, “How Conversational Intelligence Software will Boost Meeting Productivity,” focused on the promise of automation and AI in helping our profession become more efficient in managing information and insights arising from meetings. I also shared a vision on how project leaders can influence the direction of solution development through our active engagement with industry vendors.

Digital transformation is hard. Even in the forward-looking profession of project management, we spend countless hours documenting and distributing meeting notes and action items for our teams. What if we could automate these processes to leverage AI and machine learning so that our focus could be applied to higher-value tasks, such as relationship building and strategy?

 I am pleased to say that help is on the horizon. There are emerging technologies with the potential to boost meeting productivity that project leaders should harness for our companies and for our own career growth. These early-stage companies are applying conversational intelligence (CI) plus machine learning algorithms to automate processes around meetings.

My PMXPO presentation provided an overview of available CI platforms, as well as key features and workflows in this space. While the emerging solutions show promise, they are still very early stage. I also shared lessons learned from piloting a CI solution at my organization. My team found that true automation is lacking and the vendors working in this space need to continue to train models for better results.

I concluded the presentation by calling on fellow project leaders to take control of our destiny to form a Conversational Intelligence (CI) Working Group for meeting productivity and task automation tools.

A Working Group would have many benefits for our profession and would:

a) Inform industry requirements and standards

b) Create community and enable sharing of information

c) Assist vendors with refining their solutions, and

            d) Ensure that our voices are heard in the product development process.


If you want to watch any of the PMXPO presentations again, they will be available on demand through 31 January 2022.  Visit PMI Virtual Experience Series 2021 for more details.

Posted by Bruce Gay on: April 26, 2021 11:23 AM | Permalink | Comments (2)

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