Project Management

Presentation Recap: Session 311: Citizen Development: Empowering the Changemaker

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By: Dalibor Ninkovic
Manager, Citizen Developer, PMI

A recent popular session at the PMI Virtual Experience Series: 9 June had a panel discussion on citizen development.  Moderated by PMI’s Dalibor Ninkovic, the panel included Jesse Shiah (AgilePoint), Raveesh Dewan (Joget, Inc.), Matt Hubbard (TrackVia), and Gautam Nimmagadda (Quixby). Some of the questions raised by attendees, along with a response, are included here.

Question 1: I completely have a non-IT background. Would it be worthwhile if I start from CD-Foundation level with PMI?

Yes! Citizen Development is intended for people who are not software developers or IT professionals by trade. If you have a passion for problem solving and want to help your company identify bottlenecks and create solutions to solve problems and processes that are not as effective as they should be, then you should enroll.

Question 2: Would you recommend any book on citizenship development?

Yes, the Citizen Development Handbook for Creators and Changemakers is a great resource Click here!  If you are a PMI member, click the link, sign in and then you get the digital version free!

Question 3: How does a company guarantee standards and security if "everyone" is developing their own software?   Sounds like an invitation for chaos bad code and security breaches.

You are correct. If properly ungoverned, Citizen Development will most definitely turn into a Shadow IT. For that reason, any Citizen Development strategy/implementation within an organization must have a well-defined set of rules usually enforced through Citizen Developer Centre of Excellence/Command Squad practice. This ensures that all Citizen Developer delivered projects follow those rules (security, etc.) and are always under the IT department’s governance umbrella.

Question 4: I can see these low-code no-code (LCNC) platforms for requirements prototyping, but are they robust enough for high-volume enterprise products and business critical systems?

Yes, absolutely. Having said that, not all low-code or no-code vendors are enterprise ready. There are a variety of platforms available (~500) on the market each with its limitations, however, careful selection of the platform or multiple platforms may be needed to meet all the needs of your organization. Click here to learn 6 steps for choosing the right low code/no code platform.


Full presentations will be on demand through 31 January 2023.  Visit PMI Virtual Experience Series 2022 for more details.

Posted by Dalibor Ninkovic on: June 20, 2022 02:47 PM | Permalink

Comments (2)

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Thanks, Dalibor, for answering those questions. I look forward to future CD blog posts.

My absolute pleasure Stéphane. If you need deeper insights into the topic, please reach out directly and I'll be more than happy to organise a call to discuss further.

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