A Change Manager’s guide to spring resets
Categories:
Teams
Categories: Teams
| We’ve had the delivery pressure of Q1 and now April is here! Where I am in the northern hemisphere that means we are starting to see warmer weather and everything feels lighter and nicer, and that includes work. Somehow, it’s not so hard to get through the back to back meetings when the sun is shining outside the office window. April is a bit a breather after the struggle to get through Q1, but it also comes with the pressure of knowing that a big chunk of the year has already gone. So here’s what to do – don’t panic! Many teams push on instead of pausing to recalibrate, that doesn’t have to be you. You can pause here, regroup after the first three months of the year and think about what intentional change you want to manage for your team. Let’s start with the signs to look out for. ![]() Warning signsLook out for change fatigue showing up as disengagement or cynicism – people who roll their eyes when you talk about the plans for the year. Another thing to put on your worry list is multiple initiatives competing for the same attention. There’s only so much change an organisation can deal with at any one time, and if you failed to land some biggies in Q1, that has just squeezed the change window into the remaining nine months. Talk to the PMO or project leaders and get a sense of how they are feeling, are they OK to pause if they need to, or are we into the “Everything is priority one” syndrome? How to resetAs a change manager, you have the power to help teams reset. It doesn’t mean stopping all the work or rebranding problems as “opportunities”. It’s about clarifying priorities for the rest of the year, the pace and the purpose. It’s about explaining what teams can manage to take onboard and resetting expectations with stakeholders. Practical reset opportunitiesI know I’ve used the word ‘opportunity’ there, but I don’t mean it negatively, I promise! Here are 5 things you could do if you know your teams are struggling and we’ve still got a lot of the year left to go. Pause low-value change activity. Can it wait? Does it have to be done at all? There might be some things you can take off people’s plates that everyone will benefit from. Reconfirm what success looks like now. Success might look different now to what it did when you first set these targets. Maybe you need a bit more benchmarking, or maybe other projects have shifted the art of the possible so you can set more challenging targets. Simplify governance temporarily. I am not going to make any friends for saying that, but it will make a difference! Ditch what you can. Talk to stakeholders. Remind them why you do what you do. Talk to them about expectations and how they sit within the wider programme of change across the organisation. Just because they have expectations doesn’t mean you can meet them, and it’s better to get that out in the open now rather than closer to the delivery date. Give teams psychological permission to say “this isn’t working”. We had a long talk in my team about psychological safety at the start of the year, and it’s something we’re actively working on. Assess how your teams are feeling and what you can do to make it safer and easier for them to express concerns in a way that is listened to (and feels listened to). As a change manager, you have the option to lead in a calm, considered way, it’s a leadership choice. We don’t need panic, and project managers are the same. We should be the stabilising influence on the team, even when everything is changing around us. We don’t just drive the change, we help people through it, and that’s a real skill. |
Tools and strategies for validating and auditing project data
| Oh my – projects create a lot of data. If you’ve been around projects for any amount of time (or read my previous articles on data management) then you’ll know that it’s really important what you do with that data. By project data in this sense, we’re talking about the data about managing the project – the performance management data you collect and use to course correct. Your project might also create data as a deliverable, for example customer records or staff records, or financial data. But what we are talking about here is the performance management of the project – the kind of data that the PMO wants to audit from time to time to ensure you are sticking to the process. |
Project management lessons unwrapped: 10 Things I learned in 2025
Categories:
Lessons Learned
Categories: Lessons Learned
| OK, I know we’re nearly a quarter of the way through the year, but it takes time to do the work to reflect. And if you’ve read my previous posts from earlier this year, you might have picked up that there’s been a lot going on. Before we move into the second quarter of the year (which here in the UK is the first quarter of the financial year – so there’s that), I wanted to share my takeaways from 2025 to see if there’s any that resonate with you. And if you haven’t had time to properly digest the end of last year (or the beginning of this one), take this as a sign that it’s worth putting the effort in. Here are 10 gifts I got to unwrap last year – the lessons we can all share with our teams. I know in the workplace we don’t get to say no to work, but in my personal life I was able to say no to low-value work. We outsourced cleaning and now have a lovely cleaning team, for example. I said no to several speaking engagements that required overseas travel. And at work, I did have conversations with my management team about the projects I enjoyed and what I felt I could take on, which helped me focus on the projects that made best use of my skills. |
10 Things you should stop doing on projects (right now)
Categories:
productivity
Categories: productivity
| No one has time for avoidable chaos. If you’re anything like me, you’re preparing the draft steering deck for the next meeting as soon as this month’s meeting is over, to make life easier for Future You. When projects are busy (and your personal life is probably pretty full as well), you need to really focus on what is making a difference. So you can drop what is not. Some habits seem small but they drain time, energy, and your morale. So I’m giving you a permission slip to drop them, right now. If I were you, this is what I’d be giving up as soon as I could. Even if your standing agenda is ‘action review, plan review, risk review, AOB.’ You still need something to work through to make it a meaningful interaction. |
Are your projects creating technical debt?
Categories:
software
Categories: software
I thought I had written about this before, but I couldn’t find anything, so I figured I would tackle the topic – technical debt. We talk about debt on projects often in terms of how the project is being funded, but technical debt is different. It’s when you introduce a technical problem that will need to be resolved at some point in the future – debt that some other project or team is going to have to deal with (or maybe Phase 2 of your project). It’s where you make a short-term choice because it helps you in the moment, but it’s not the right strategic or longer term choice. These are some ways that you could be creating technical debt. Introducing manual processingIf your system expects users to do manual processing of data, such as receiving in paper forms when previously the submissions were digital, that’s technical debt. Especially with the march of AI, we are going to want to eliminate manual work, whether that’s reporting or data entry. And giving users processes and systems that are worse than what they previously had is never a good idea.Duplicating recordsIf your project duplicates data that is already in another system, that’s technical debt. You could/should be identifying which system holds the main record and linking back to that with system interfaces.Double keying for data entry is a similar thing – if you are expecting users to type the same information into two or more systems, that’s increasing the likelihood of user error. Eventually the smart product owner is going to want to automate the process or build an interface to pull the data. Increasing support ticketsIf your project has some kind of feature that you know has the potential to increase support tickets, that’s likely a sign that something will have to be fixed at a point in the future. For example, introducing an error message that people will call up about because it isn’t clear or because they can’t resolve it themselves. Or not being able to reset their own password and needing someone from tech support to do it for them.Parallel processing – 2 systems doing the same or similar thingsThis is a bit like duplicating records, but it’s more about what the systems actually do. For example, if you have two systems that process invoices, at some point in the future it would be smart to standardise the company on to one invoice handling system. Because otherwise you are paying for maintenance and user licences for two systems, including resourcing that work and having system administrators for each. That’s just not efficient, so think about whether your project introduces something similar to what you already have in place.Inefficient interfaces or integrationsAre you building system interfaces or integrating apps? Make sure you’re doing it in the most efficient way, or you’ll be back in a few months trying to unpick bad coding and streamlining it.Or more often than not, you won’t be back to fix that and your colleagues will live with the project’s bad choices for years. Sorting out a messy interface is never going to be top of the list for a strategic CIO, unfortunately. Building on old versions that need (or will need) an upgradeIf your project relies on old tech, platforms that will be decommissioned or are slated for an upgrade, the chances are that someone will have to redo your work in the future to move it (or make it suitable for) the new version. Could you reorder projects so your initiative happens after that upgrade is done and you only have to do the work once?What else do you see in your organisation’s projects that you would classify as technical debt, and how do you get those items on the radar for management so they make the right choice? |








The gift of focus
Scheduling meetings without an agenda
I thought I had written about this before, but I couldn’t find anything, so I figured I would tackle the topic – technical debt.