Leveraging EQ in Decision-Making & Growing Your Influence
From the PMI Global Insights Blog
by Cameron McGaughy,
James Turchick
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By: Olivia Montgomery
Assoc. Principal Analyst, Capterra
From juggling tight deadlines to managing diverse teams, the challenges for project managers are endless. Yet, there's one skill that has consistently stood out as a game-changer: emotional intelligence (or emotional quotient - EQ). I'm excited to share insights from my latest research and actionable recommendations with you at the upcoming PMI Global Summit 2023 in my session, "Leveraging EQ as a Superpower in Decision-Making & Growing Your Influence."
Capterra’s recent study finds that 77% of the most successful project managers say EQ is very important, and they’re using the skill more often over the past two years. This 45-minute lightning session will focus on specific steps you can take to increase your EQ and how to use high-EQ techniques to help stakeholders make better decisions and grow your influence as a change maker.
The power of emotional intelligence
Emotional intelligence (EQ) is the ability to perceive, use, understand, and manage your own emotions as well as others'. The most successful project managers (PMs) know how to foster “productive” emotions, setting up their teams to make informed decisions and build strong relationships.
Capterra’s research has consistently shown that PMs using high-EQ techniques create a collaborative environment where stakeholders feel comfortable openly discussing tough problems and finding the best solutions. In fact, 92% of PMs think a high level of EQ within a project team positively impacts the quality of strategic decision-making.
Blending research findings with actionable insights
It's not enough to simply know the importance of EQ—you need to know how to apply it in your day-to-day project management practices. That's where my conference session comes in. I’ll be sharing specific steps that you can immediately start leveraging EQ to increase your effectiveness at leading key decision-making processes. Here’s a quick teaser of what attendees will learn:
- Self-awareness: Identify and understand your own emotions and how they impact your decisions. Use techniques like journaling or mindfulness to gain better self-awareness.
- Communication: Effective communication is at the heart of EQ. I'll provide practical communication strategies that can diffuse conflicts and foster collaboration.
- Decision-making: Discover how to help stakeholders make decisions that not only consider facts and data but also consider the emotions of those involved.
- Influence: Grow your influence and improve your reputation as a reliable, honest, and effective leader who senior leadership turns to for help delivering business value.
Emotional intelligence is the superpower that every PM should possess. It's not just a buzzword; it's a tangible skill that can elevate your career. Join me October 28th at 10:15 a.m. EST for my session, "Leveraging EQ as a Superpower in Decision-Making & Growing Your Influence," where I'll dive deeper into my research findings and provide you with more actionable takeaways that can transform your project management approach.
Join me at the PMI’s Global Summit 2023.
Together, we'll unlock the potential of EQ in project management and set you on a path to greater success. I look forward to seeing you there!
Posted
by
Olivia Montgomery
on: September 25, 2023 03:36 PM |
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Comments (6)
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Luis Branco
CEO| Business Insight, Consultores de Gestão, Ldª
Carcavelos, Lisboa, Portugal
Dear Olivia
The topic you chose to present at the Conference is very interesting.
I wish you the greatest success
Olivia Montgomery
Assoc. Principal Analyst, Program & Project Management| Gartner
Austin, Tx, United States
Hi Luis! Thank you! I'm looking very much forward to the conference.
Thank you for sharing the insightful perspective with the community, Olivia.
On top of that, I find this article, Neuropsychological Safety in the Workplace, in Psychology Today, helpful. The authors say, "To create an emotionally safe working environment, it's important to help every team member find new behaviors that are different and help build trust, but it must begin with leadership." Then, they continue, "Creating a culture of neuropsychological safety is not always easy. This can be achieved through a variety of strategies, such as active listening, studying their own emotional intelligence (or 'how they show up'), soliciting feedback, then using the feedback, and truly valuing and using different perspectives."
Here is the link to the article: https://www.psychologytoday.com/us/blog/brain-reboot/202306/neuropsychological-safety-in-the-workplace
Olivia Montgomery
Assoc. Principal Analyst, Program & Project Management| Gartner
Austin, Tx, United States
Hi Maria! This is an excellent article - thank you for sharing. I agree that neuropsychological safety is critical (but not easy!) for teams to effectively solve problems and challenges together. Shoutout to Psychology Today!
Here’s another report I’ve done if you’re interested in more: https://www.capterra.com/resources/how-the-most-successful-project-managers-get-their-edge-with-emotional-intelligence/
Very interesting, thanks for sharing
Thank you for the brilliant article,
On top of that, paying attention to the generational elements in our workplaces is crucial. This is another aspect of creating an environment of psychological safety. In this brilliant Harvard Business Review article, How to Manage a Multigenerational team, the author, Emma Watson, discusses prospects and difficulties in today's five-generation workforce. In short, what is the author's perspective on the theme:
a) First, to foster effective communication within your team, it's vital to encourage everyone to share their communication preferences openly. Since there's no one-size-fits-all approach, it's essential to acknowledge that different generations may have other preferences. Your role is to facilitate finding a compromise that works for everyone.
b) Next, it's essential to acknowledge and respect boundaries in the workplace, especially as there is now a more diverse age range. As a manager, one of the biggest challenges you may encounter is ensuring that you respect each team member's different values and boundaries while maintaining your own set of rules and boundaries.
c) Finally, always ensure that every individual's opinion is heard and given equal consideration during meetings. Avoid showing favoritism towards specific individuals based on their age or seniority level.
Here is the link to the article:
https://hbr.org/2021/08/how-to-manage-a-multi-generational-team
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