Over the last few weeks/articles we’ve looked at different aspects of resilience and how you can boost it in practical ways. Today, I wanted to look at some tools you could use – some you might already have access to, others you might have to request or lobby for. They are all things that will help your project team feel better equipped to handle the ups and downs of delivery.

Collaboration and communication tools
Hopefully you’ve already got access to collaboration tools like Slack, Microsoft Teams, Google Meet or Zoom to keep lines of communication open. These days I don’t know how we would work without those.
Project management tools that focus on scheduling and task management are also your friend because they help everyone see the same version of the truth. They help keep tasks organised, track progress, and help you spot trends so you can deal with emerging things before they become big problems.
Stress management and well-being tools
Many organisations offer access to emotional support or mental health resources. Tap into what is offered by your company but also check out the plethora of wellness apps and resources that are available on your phone.
I’ve found one I like but it’s a personal choice. Maybe one team meeting, open up about the apps you use or have tried and see whether other people can recommend apps they use themselves.
How about doing a yoga video, breathing exercises or a guided meditation at the end of a busy week? Whether you do this as a team or just highlight to the team that you take time out for self-care, either is good.
Decision-making frameworks
Decision-making frameworks take the stress out of decision-making because the process to get to the decision is clear. Make sure people know how to use a range of decision-support tools and practice using SWOT analysis or root cause analysis at non-stressful times so people can turn to those tools when they do have complicated issues to resolve.
Sort out a RACI matrix to clarify roles and responsibilities, as that can help avoid confusion and stress during decision-making. Use Terms of Reference and Delegation of Authority levels to work out who can approve what up to what level.
Resilience training programmes
If you’re in a position to fund workshops and training on emotional resilience, mindfulness, and coping strategies, add these to the rota of available in-house learning. Or check out what your company already offers in the way of e-learning modules on these topics. There are also courses available on platforms like LinkedIn learning if you have access to those.
Recognition platforms
Use your in-house or app-based recognition tools to shout out when people have done well. Celebrate success, and make it the done thing to comment on resilience, overcoming challenges – even if things go badly and the end result was a failure.
If you don’t have tools or apps you can use, you could either talk to your technical teams about building one in-house (at its most simple, it’s just a form that pushes out the results to a place where everyone can see them, or even into someone’s inbox to collate the submissions to share once a month).
Sometimes, calling out what there is available helps people connect resilience with the things they are already doing and it makes it less of a daunting or incomprehensible topic. Resilience in project management is not just about bouncing back from setbacks, it’s about creating teams that can thrive in the face of challenges, adapt to changes, and remain focused on achieving project goals despite adversity.
And there’s plenty of change in our dynamic business environments, where uncertainties and changes are just a daily occurrence. What do you use – do you have any favourite self-care apps? Let us know in the comments below!




Community Champion