Behind closed doors: When decisions feel already made
| The decision seemed straightforward, at least on the surface. A leadership role opened after the successful delivery of a project, and several team members demonstrated strong performance, commitment, and clear growth potential. However, when the announcement was made the outcome surprised many. Not because the selected individual lacked capability, mainly because the process lacked clarity. There were no transparent criteria, no visible evaluation process, and no opportunity for others to express interest. What was visible, however, was a prior relationship between the decision-maker and the selected individual. Intentionally or not, the perception of favoritism emerged immediately. This is how favoritism and nepotism tend to show up in project environments, not as obvious violations, but as subtle departures from fairness. Favoritism occurs when personal preferences influence professional decisions. Nepotism goes a step further, granting advantage to family members or close connections. In both cases, the issue is not always about competence, but about whether decisions are made impartially, objectively, and free from competing self-interest. From the perspective of PMI Code of Ethics and Professional Conduct, these situations directly challenge the core values: Responsibility, Respect, Fairness, and Honesty. Here is how each value comes into play: - Responsibility is about ownership, not just of decisions, but of their consequences. Leaders are accountable for how decisions are made and for ensuring they align with the best interests of stakeholders. Avoiding structure or relying solely on personal judgment can unintentionally create ethical gaps. - Respect goes beyond courtesy. It requires creating an environment where individuals feel valued, included, and able to contribute fully. When opportunities are not openly communicated, it limits participation and can undermine a sense of belonging within the team. - Fairness is where the tension becomes most visible. The Code is explicit: decisions must be made impartially, and opportunities should be equally available to qualified individuals. It also clearly states that we must not reward or deny opportunities based on personal considerations such as favoritism or nepotism. Even the appearance of a conflict of interest must be treated with care and transparency. - Honesty is about creating an environment where truth can be spoken and heard. This includes being transparent about how decisions are made and ensuring that information is complete, accurate, and not misleading. The consequences of overlooking these values are not always immediate, but they are real. For example: the high performer who disengages, the colleague who stops applying, the meeting where fewer voices are heard. Trust does not disappear overnight, and it gets slowly replaced by doubt. To be fair, leadership decisions are rarely black and white. Trust, experience, and working relationships matter. But ethical leadership requires more than good intent, it requires intentional processes. This means defining and documenting clear evaluation criteria before decisions are made, ensuring transparency in decision-making, involving multiple perspectives, and openly disclosing potential conflicts of interest when impartiality could reasonably be questioned. Even when decisions are ultimately sound, the absence of visible structure and transparency can weaken trust, create perceptions of bias, and discourage future engagement from team members who feel the process was not equitable. Because ultimately, the question is not just whether the right person was selected. It is whether the process reflects the values we claim to uphold. As the Code reminds us, every choice matters, and collectively, those choices shape the credibility of our profession. Have you ever experienced a situation where a decision felt influenced by favoritism, and how did it change the way you trust leadership? Share your thoughts in the comments and let’s continue the conversation References Link to PMI’s Code of Ethics and Professional Conduct: https://www.pmi.org/about/ethics/guidelines Link to PMI’s Ethical Decision-Making Framework (EDMF): https://www.pmi.org/ethics/ethical-decision-making-framework.pdf Link to PMI’s Blog on Ethics “Ethics Bistro”: https://www.projectmanagement.com/blogs/365304/ethics-bistro |
Looking for the most important information on pmi.org? Here are the key links.
Categories:
Ethics
Categories: Ethics
![]() Contact and Issue Reporting At the very bottom of the pmi.org homepage, the Contact Us link is the entry point to get help or report non-ethical but administrative issues, including membership, certification, and PDU issues, as well as exam security complaints, such as exam invalidation and membership payment issues. Volunteer Resources The Chapter and Volunteer Resources page (pmi.org/leadership-central/chapter-volunteer-resources) should be the favorite page for every PMI volunteer. It offers a well-structured collection of links to documents that every PMI volunteer should keep handy. Among many documents, you can find the Chapter Conflict Management Program for chapter-level dispute resolution. This document provides a fair and timely process for addressing conflicts that may arise among volunteers and/or members within chapters. Governance Documents and Grievance Policy All key PMI governance documents are consolidated under pmi.org/about/leadership-governance/documents. Among them, the Complaint, Dispute and Grievance Policy outlines how PMI receives, reviews, and resolves formal complaints, disputes, and grievances for members, volunteers, components, customers, employees, and other stakeholders. It can be used for policy-related issues (e.g., a nomination committee failing to follow procedures) and operational issues (e.g., system downtime affecting member registration). It does not address ethical matters. Ethics Complaint Process For ethics-related issues, go to pmi.org/ethics. Follow the PMI Code of Ethics and Professional Conduct and the Ethics Case Procedures documents. These provide the correct process for submitting and handling ethics complaints. In case you decide to file a complaint, be sure to start by identifying which mandatory sections of the code were violated. What are your favorite links on the pmi.org website? Which should be added to this short compendium? |
Navigating AI in Project Management: A Comparison with Racing Co-Pilots and Driverless Cars
Categories:
Ethics as a competence,
Values,
values,
Ethical Leadership,
Decision-making,
Ethics Insight Team,
Ethics Bistro,
trust,
Ways of Working,
Decision-making,
Values,
AI,
Do the right thing,
Ethical Dilemma,
respect,
Professional Conduct,
Honesty,
Respect,
Responsibility,
Trust,
honesty,
responsibility,
professonal conduct,
empathy,
professional conduct,
Ethics in Communication,
Leadership,
Decision Making,
Ethics
Categories: Ethics as a competence, Values, values, Ethical Leadership, Decision-making, Ethics Insight Team, Ethics Bistro, trust, Ways of Working, Decision-making, Values, AI, Do the right thing, Ethical Dilemma, respect, Professional Conduct, Honesty, Respect, Responsibility, Trust, honesty, responsibility, professonal conduct, empathy, professional conduct, Ethics in Communication, Leadership, Decision Making, Ethics
![]() Artificial Intelligence (AI) is revolutionizing industries, and project management is no exception. With advanced tools supporting decision-making, risk mitigation, and efficiency, the project management landscape is increasingly intertwined with AI technologies. However, this evolution raises questions about human responsibility, autonomy, and ethics—questions like those faced in the realms of racing co-pilots and driverless cars. This blog explores the pros and cons of using AI in project management and compares these dynamics with racing environments and autonomous vehicle scenarios, focusing on the balance between human involvement and ethical considerations. The Role of AI in Project Management AI-driven tools, such as virtual assistants and machine learning algorithms, are increasingly used to streamline project management processes. From schedule optimization and predictive analytics to stakeholder communication and resource allocation, AI empowers project managers to make well-informed and efficient decisions. The Racing Co-Pilot Analogy: Shared Responsibility, Enhanced Performance In professional racing environments, a co-pilot performs critical tasks: navigating the course, analysing conditions, and advising the driver. This relationship mirrors the human-machine collaboration often seen in project management. Here, AI acts as a "co-pilot," assisting project managers while leaving primary control in human hands. Let us examine this analogy: Pros of AI as a Co-Pilot in Project Management:
The Driverless Car Comparison: Autonomous AI in Project Management Shifting perspective, consider driverless cars: vehicles fully controlled by AI, requiring minimal human intervention. Some envision project management systems that resemble a driverless car—autonomous AI overseeing the project's execution from start to finish. While promising, this model has risks and challenges to consider. Pros of Autonomous AI in Project Management:
Ethical Considerations: Responsibility and Integrity Both racing co-pilots and driverless cars illustrate contrasting extremes in human-machine collaboration. A key differentiator in these scenarios is ethical responsibility:
Conclusion: The Road Ahead for AI in Project Management The racing co-pilot and driverless car analogies shed light on the pivotal balance required in leveraging AI for project management. While AI offers immense benefits—such as efficiency, precision, and scalability—it also raises concerns about accountability, ethical responsibility, and judgment. As the PMI Code of Ethics underscores values like fairness, honesty, and responsibility, project managers must ensure AI tools serve as partners rather than replacements, fostering trust and inclusivity. By choosing the right path—whether enhanced collaboration or selective autonomy—project managers can steer their projects responsibly toward success while maintaining the ethical values essential to effective leadership. Related discussion topic: Can project management run on AI autopilot?https://tinyurl.com/mr497je7 |
Values and Ethics in Fintech: A 2026 Reflection on Integrity, Accountability, and Ethical Vigilance
![]() The call for principled conduct in the fast‑moving world of digital finance has only grown more urgent with notable financial failures on the newspaper headlines. For the past few years, the fintech landscape has expanded at an extraordinary pace, but so have the ethical vulnerabilities that accompany it. Recent high‑profile cases of data breaches, internal theft, and employee‑driven embezzlement make it clear that ethical failures are no longer hypothetical risks; they are real, costly, and profoundly damaging. Recent Ethical Failures in Fintech and Corporate Technology 1. The 2022 FTX Bankruptcy & Collapse in November 2022, it was revealed that customer funds, amounting to billions of dollars, had been improperly diverted to Alameda Research, a trading firm closely tied to FTX’s leadership. This diversion was part of a broader pattern of commingling assets, weak or nonexistent internal controls, and misleading representations about the company’s financial health to the detriments of the respective investors, clients, and users. (TokenTax, 2026). The employee’s actions breached PMI’s principles of Honesty, Fairness, and Respect, while also highlighting the organization’s insufficient internal controls. 2. The 2024 PayPal Credential‑Stuffing Incident in December 2024, PayPal experienced a credential stuffing attack that compromised 35,000 user accounts. Hackers accessed sensitive information such as names, birthdates, and social security numbers by exploiting reused passwords across multiple accounts. The incident highlights the critical need for businesses to adopt advanced security measures like password less authentication (Security Boulevard, 2025). This failure to act proactively reflects a lapse in Responsibility and Respect for stakeholders whose financial well‑being depends on robust security. Ethical Implications and the Need for Stronger Decision Frameworks Across these incidents, the common thread is not merely technical vulnerability—it is ethical vulnerability. Whether through negligence, insufficient oversight, or deliberate misconduct, these failures demonstrate the consequences of ignoring foundational ethical principles. The PMI Code of Ethics and Professional Conduct (v8) provide a clear compass for navigating such challenges. Its four core values—Responsibility, Respect, Fairness, and Honesty—are directly applicable to fintech environments where decisions can have immediate and far‑reaching impacts on customers, markets, and society. To operationalize these values, organizations should adopt the PMI Ethical Decision‑Making Framework (EDMF v8). The EDMF offers a structured approach to evaluating dilemmas, identifying stakeholders, assessing risks, and selecting actions that align with ethical principles rather than short‑term convenience or pressure. A Call to Action Fintech professionals, project managers, and corporate leaders must recommit to ethical vigilance. This includes:
What keeps you, a project practitioner, up at night? Let us deliberate on the finer points of project management. References Project Management Institute. (2025 November). PMI Code of Ethics and Professional Conduct. pmi.org. https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/pmi-code-of-ethics.pdf. Project Management Institute. (2025 November). PMI Ethical Decision Making Framework. pmi.org. https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/ethical-decision-making-framework.pdf. Security Boulevard. (2025, April). Understanding Credential Stuffing: A Growing Cybersecurity Threat. Securityboulevard.com. https://securityboulevard.com/2025/04/understanding-credential-stuffing-a-growing-cybersecurity-threat/. TokenTax. (February 2026). The FTX Collapse: A Complete Guide. tokentax.co. https://tokentax.co/blog/ftx-collapse. |
Cultural Shift: Artificial Intelligence, Machine Learning, and Project Practice
![]() We are now facing a new wave of transformation like the “webification” era two decades ago. This time, it is artificial intelligence (AI) and machine learning (ML). As project practitioners, we must ask: how do these technologies reshape company culture, and how do we guide organizations through the turbulence? AI is not just another tool—it changes how decisions are made, how work is distributed, and how value is delivered. It can automate repetitive tasks, provide predictive insights, and even challenge traditional hierarchies by empowering data-driven decision-making. However, these benefits come with cultural challenges, including trust, transparency, and ethical responsibility. Cultural change is often the most challenging aspect. With AI, the stakes are higher because people fear being replaced. To make a seamless shift, secure senior management buy-in; without leadership commitment, AI initiatives stall. Start with a pilot project involving a small, willing team that can demonstrate clear benefits, such as faster reporting, reduced errors, or improved forecasting. Use advocates and let these satisfied users share their success stories, which build momentum and reduce resistance. AI adoption should feel like a snowball rolling downhill, gaining speed and enthusiasm as more people recognize its value. Benefits must be crystal clear, where “AI” alone does not mean business value. Identify specific improvements, such as automating workflows to reduce manual errors, enhancing project visibility with predictive analytics, optimizing resource allocation to lower costs, and freeing staff from repetitive tasks so they can focus on creative, strategic work. When AI is introduced only for marketing buzz or compliance optics, resistance will be stronger. On the other hand, the cultural shift becomes smoother as the first AI initiative demonstrates tangible benefits. Information must be meaningful. Too often, AI systems generate dashboards or reports that overwhelm rather than enlighten. If end users cannot quickly find actionable insights, they will revert to old habits. Communication is critical, as it explains what AI will deliver, when, and how it should be used. It also provides training to ensure staff understand the system’s strengths and limitations and utilizes pilots to refine usability before scaling. In short, AI should empower, not confuse. Cultural change is cultural change, whether it is the web or AI. Start with strategy: what outcomes does the company want? Then identify processes that are most critical to achieving those outcomes. Engage the knowledge workers who understand those processes best. Facilitate discussions on how AI can enhance their capabilities. This engagement ensures that AI adoption is not imposed but rather co-created. It keeps the focus on the value delivered, rather than technology for its own sake. Remember: technology is a means, not an end. Bring the human side of the story. Sometimes the simplest benefits win hearts. During the web shift, putting the phone directory online was a breakthrough. For AI, start with something equally obvious, such as AI-driven scheduling that saves hours of manual coordination, smart search that retrieves project documents instantly, and/or automated compliance checks that reduce audit stress. Do not sell paradigm shifts; just sneak them in through everyday wins. From these perspectives, several themes emerge:
As project leaders, we must not only deliver benefits but also safeguard ethical values, as prescribed in the PMI Code of Ethics and Professional Conduct and stipulated in PMI Ethical Decision Making Framework. Here are actionable steps:
In closing, AI and ML are reshaping it today, just as the web transformed project management two decades ago. The challenge is not only technical but cultural. By focusing on strategy, demonstrating clear benefits, and embedding ethics into every initiative, we can deliver projects that are both successful and responsible. Let us commit to being ethical while delivering benefits and consider these questions:
References: Project Management Institute. (2025 November). PMI Code of Ethics and Professional Conduct. pmi.org. https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/pmi-code-of-ethics.pdf Project Management Institute. (2025 November). PMI Ethical Decision Making Framework. pmi.org. https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/ethical-decision-making-framework.pdf ==== |








