Project Management

Ethics Bistro

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We all tackle ethical dilemmas. Wrong decisions can break careers. Which are the key challenges faced? What are some likely solutions? Where can we find effective tools? Who can apply these and why? Dry, theoretical discussions don't help. Join us for lively, light conversations to learn, share and grow!

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Tara Leparulo
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Stelian ROMAN
Laszlo J. Kremmer MBA, CSPO®, CSM®, PMP®

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Looking for the most important information on pmi.org? Here are the key links.

Categories: Ethics

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Contact and Issue Reporting 
At the very bottom of the pmi.org homepage, the Contact Us link is the entry point to get help or report non-ethical but administrative issues, including membership, certification, and PDU issues, as well as exam security complaints, such as exam invalidation and membership payment issues. 


Volunteer Resources 
The Chapter and Volunteer Resources page (pmi.org/leadership-central/chapter-volunteer-resources) should be the favorite page for every PMI volunteer. It offers a well-structured collection of links to documents that every PMI volunteer should keep handy. 
Among many documents, you can find the Chapter Conflict Management Program for chapter-level dispute resolution. This document provides a fair and timely process for addressing conflicts that may arise among volunteers and/or members within chapters. 


Governance Documents and Grievance Policy 
All key PMI governance documents are consolidated under pmi.org/about/leadership-governance/documents. Among them, the Complaint, Dispute and Grievance Policy outlines how PMI receives, reviews, and resolves formal complaints, disputes, and grievances for members, volunteers, components, customers, employees, and other stakeholders. It can be used for policy-related issues (e.g., a nomination committee failing to follow procedures) and operational issues (e.g., system downtime affecting member registration). It does not address ethical matters. 


Ethics Complaint Process 
For ethics-related issues, go to pmi.org/ethics. Follow the PMI Code of Ethics and Professional Conduct and the Ethics Case Procedures documents. These provide the correct process for submitting and handling ethics complaints. In case you decide to file a complaint, be sure to start by identifying which mandatory sections of the code were violated.  
 
What are your favorite links on the pmi.org website? Which should be added to this short compendium? 
Posted by Witold Hendrysiak on: April 09, 2026 03:23 PM | Permalink | Comments (3)
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