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Ethics Bistro

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We all tackle ethical dilemmas. Wrong decisions can break careers. Which are the key challenges faced? What are some likely solutions? Where can we find effective tools? Who can apply these and why? Dry, theoretical discussions don't help. Join us for lively, light conversations to learn, share and grow!

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Professionalism Under Pressure: Choosing Respect When Conflict Escalates

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Do You Like to Pick and Choose Your Projects?

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Professionalism Under Pressure: Choosing Respect When Conflict Escalates

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The message arrived at 11:47 p.m.

It wasn't long. Just a few lines. But every sentence carried anger.

A disagreement over a contract had been going on for weeks. There were questions about payment, responsibilities, and what each side believed had been promised. The conversation had already become uncomfortable.

Now, the latest message crossed a different line.

There were accusations. Personal insults. A veiled threat about “making sure people know” what had happened. And then came a remark about the other person's background. For a moment, the easiest response seemed obvious:

Fight back. After all, they started it.

But this is where professionalism is really tested not when everyone is calm and reasonable, but when someone gives us every reason to lose our composure. Conflict is part of professional life. Employment decisions can disappoint people. Contracts can fall apart. Candidates can feel unfairly treated. Managers can become frustrated. Clients and suppliers can disagree about commitments. Sometimes we are genuinely wronged. And sometimes we may be the ones who got something wrong. Either way, disagreement does not give us permission to abandon respect.

The PMI Code of Ethics and Professional Conduct places Respect among its four core values. That sounds simple until we find ourselves staring at a message that feels deliberately insulting, threatening, or unfair. Respect is easy when it is reciprocated. It becomes meaningful when it isn't. The person receiving that late-night message eventually did something surprisingly difficult.

They didn't respond. Not immediately.

They saved the communication, stepped away from the computer, reviewed the facts, and went to bed. The next morning, they wrote back.

The response acknowledged the disagreement. It clarified the contractual position. It proposed using the appropriate process to resolve the matter. There were no insults. No threats. No attempt to embarrass the other person. It wasn't weakness. It was professional self-control. Respect doesn't mean tolerating abuse. It doesn't mean remaining silent when discriminatory language is used. It doesn't mean accepting intimidation or allowing retaliation to go unchallenged. And it certainly doesn't mean avoiding difficult conversations.

Sometimes respect means setting a boundary. Sometimes it means documenting what happened and involving Human Resources, legal counsel, procurement, recruitment leadership, or another appropriate authority. Sometimes it means saying:

“I am willing to discuss the issue, but I will not continue the conversation in this manner.”

That is respect too.

Because respect isn't only about how we treat people when we agree with them. It is also about recognizing their dignity when we don't. And perhaps that's the uncomfortable part of professional ethics.

We cannot control the tone of the message that arrives at 11:47 p.m. We cannot control whether someone tries to intimidate us, insults us, uses discriminatory language, or threatens retaliation. But we can control whether we respond in kind. We can choose to protect our boundaries without attacking someone else's dignity. We can choose accountability without humiliation. We can choose firmness without hostility. We can choose Respect. Not because the other person necessarily deserves our kindness in that moment, but because our professional values should not depend on someone else's behavior. The next time a difficult message lands in your inbox, ask yourself:

When someone crosses the line with us, can we hold the line without crossing it ourselves?
Posted by Shenila Shahabuddin on: August 29, 2026 03:36 PM | Permalink | Comments (8)

Do You Like to Pick and Choose Your Projects?

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Do You Like to Pick and Choose Your Projects?

What the PMI Code of Ethics Says May Surprise You


As a Project Manager, you know the feeling. A new project lands in your lap which is either a cutting-edge AI technology implementation, a shiny digital transformation or something that will look brilliant on your CV and that you know you can deliver. You're energised. You're in. Then there's the other kind. The project that is deep in the red, the one nobody else wanted, the rescue mission with a sponsor who is already frustrated, a team that is burnt out, and a timeline that was never realistic to begin with. Suddenly your diary looks very full.
We have all been there and tempted to lean toward the good ones and push back on the hard ones. It's human nature. But before you do, let's talk about what the PMI Code of Ethics and Professional Conduct actually says because most practitioners have never taken notice to that relevant section.
So if you had to choose between the good project and the hard one, which one should you take?
The answer that the Code points to is the one that we are qualified for which may be the hard one. And here's why.
The Code of Ethics does not give you the right to cherry-pick assignments based on what looks good for your career or what feels manageable for your stress levels. Think about what the four pillars actually demand in this situation.
Responsibility means taking ownership including the decision to avoid a project that genuinely needs you.
Respect means valuing the organisation, the team stuck on that struggling project, and the stakeholders counting on someone capable to step up.
Fairness means not using your seniority or positioning to grab the good ones and leave the hard ones for others.
Honesty means not manufacturing reasons to avoid a difficult project when you know full well you are qualified and competent to lead it.
The uncomfortable truth that the Code asks us to sit with is this: “a project manager who only delivers when conditions are favourable is not demonstrating competence they are avoiding the test of it”.
But there is a provision that lets you say no but it's not what you think.
Now here is where it gets interesting, because the Code does provide a legitimate basis to decline an assignment. It sits in the Responsibility chapter of the updated 2025 PMI Code of Ethics and Professional Conduct (version 8, effective November 2025), in Section 2.2.3 it reads:
"We accept only those assignments that are consistent with our background, experience, skills, and qualifications."
Most practitioners who know this line assume it covers situations like the ones above the difficult project, the unwanted rescue, the high-pressure delivery. It doesn't. This is a competence obligation, not a comfort obligation.
The Code is protecting the profession and the client from a Project Manager who takes on work they are genuinely not equipped to lead. Taking on a highly specialised regulatory compliance program, a complex sovereign cloud migration, or a safety-critical infrastructure project when that domain expertise is genuinely beyond their capability without telling anyone is an ethical problem the Code is addressing. Not a project with a difficult sponsor or a red RAG status.
Also the clause most practitioners have never read that makes this provision even richer is the commentary that follows it, which the vast majority of PMPs have never encountered:
"When we are considering a developmental or stretch assignments, we ensure that key stakeholders receive timely and complete information regarding the gaps in our qualifications so that they may make informed decisions regarding our suitability for a particular assignment."
This is the stretch assignment clause. The Code explicitly contemplates that you will sometimes be asked to lead work at the edge of your capability and the ethical response is not automatic refusal. It is transparency. Be upfront about where the gaps are, what support you will need, and let your stakeholders make an informed call. That is Honesty and Responsibility working exactly as the Code intends.
What about the project with no requirements?
This is where even experienced practitioners get caught out, and it comes up regularly during the PMP training exam simulators for good reason. If you are assigned a project with poorly defined or missing requirements, is that grounds to refuse the project?
The answer is No. A project with ambiguous requirements is a project condition to be managed, not a competence gap to disclose.

So next time you feel the pull toward the safe win, or the resistance to the rescue project, ask yourself one honest question: Is this about my competence, or my comfort? If it is competence speak up, be transparent, and let your stakeholders decide with the full picture. If it is comfort take a breath, lean in, and lead. That is what the profession asks of us.
Have you ever said no to a project that you were fully qualified to lead and if so, was it really about competence, or were you protecting yourself? Have you ever watched a colleague grab the good projects and leave the hard ones for others and said nothing? Now that you are aware of what the PMI Code of Ethics actually says does it change how you see those moments?
Please share your thoughts below.
More information please refer to the PMI Code of Ethics and Professional Conduct https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/pmi-code-of-ethics.pdf?rev=e7713058411741c78fe3c4f77040895c
Posted by Yannick Arekion on: June 09, 2026 02:37 AM | Permalink | Comments (6)

Behind closed doors: When decisions feel already made

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The decision seemed straightforward, at least on the surface. A leadership role opened after the successful delivery of a project, and several team members demonstrated strong performance, commitment, and clear growth potential. However, when the announcement was made the outcome surprised many. Not because the selected individual lacked capability, mainly because the process lacked clarity.

There were no transparent criteria, no visible evaluation process, and no opportunity for others to express interest. What was visible, however, was a prior relationship between the decision-maker and the selected individual. Intentionally or not, the perception of favoritism emerged immediately.

This is how favoritism and nepotism tend to show up in project environments, not as obvious violations, but as subtle departures from fairness. Favoritism occurs when personal preferences influence professional decisions. Nepotism goes a step further, granting advantage to family members or close connections. In both cases, the issue is not always about competence, but about whether decisions are made impartially, objectively, and free from competing self-interest.

From the perspective of PMI Code of Ethics and Professional Conduct, these situations directly challenge the core values: Responsibility, Respect, Fairness, and Honesty. Here is how each value comes into play:

- Responsibility is about ownership, not just of decisions, but of their consequences. Leaders are accountable for how decisions are made and for ensuring they align with the best interests of stakeholders. Avoiding structure or relying solely on personal judgment can unintentionally create ethical gaps.

- Respect goes beyond courtesy. It requires creating an environment where individuals feel valued, included, and able to contribute fully. When opportunities are not openly communicated, it limits participation and can undermine a sense of belonging within the team.

- Fairness is where the tension becomes most visible. The Code is explicit: decisions must be made impartially, and opportunities should be equally available to qualified individuals. It also clearly states that we must not reward or deny opportunities based on personal considerations such as favoritism or nepotism. Even the appearance of a conflict of interest must be treated with care and transparency.

- Honesty is about creating an environment where truth can be spoken and heard. This includes being transparent about how decisions are made and ensuring that information is complete, accurate, and not misleading.

The consequences of overlooking these values are not always immediate, but they are real. For example: the high performer who disengages, the colleague who stops applying, the meeting where fewer voices are heard. Trust does not disappear overnight, and it gets slowly replaced by doubt.

To be fair, leadership decisions are rarely black and white. Trust, experience, and working relationships matter. But ethical leadership requires more than good intent, it requires intentional processes. This means defining and documenting clear evaluation criteria before decisions are made, ensuring transparency in decision-making, involving multiple perspectives, and openly disclosing potential conflicts of interest when impartiality could reasonably be questioned. Even when decisions are ultimately sound, the absence of visible structure and transparency can weaken trust, create perceptions of bias, and discourage future engagement from team members who feel the process was not equitable.

Because ultimately, the question is not just whether the right person was selected. It is whether the process reflects the values we claim to uphold. As the Code reminds us, every choice matters, and collectively, those choices shape the credibility of our profession.

Have you ever experienced a situation where a decision felt influenced by favoritism, and how did it change the way you trust leadership?

Share your thoughts in the comments and let’s continue the conversation





References

Link to PMI’s Code of Ethics and Professional Conduct: https://www.pmi.org/about/ethics/guidelines

Link to PMI’s Ethical Decision-Making Framework (EDMF): https://www.pmi.org/ethics/ethical-decision-making-framework.pdf

Link to PMI’s Blog on Ethics “Ethics Bistro”: https://www.projectmanagement.com/blogs/365304/ethics-bistro

Posted by Juan Posada Toro on: May 11, 2026 09:41 PM | Permalink | Comments (6)

Navigating AI in Project Management: A Comparison with Racing Co-Pilots and Driverless Cars

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Artificial Intelligence (AI) is revolutionizing industries, and project management is no exception. With advanced tools supporting decision-making, risk mitigation, and efficiency, the project management landscape is increasingly intertwined with AI technologies. However, this evolution raises questions about human responsibility, autonomy, and ethics—questions like those faced in the realms of racing co-pilots and driverless cars. 
This blog explores the pros and cons of using AI in project management and compares these dynamics with racing environments and autonomous vehicle scenarios, focusing on the balance between human involvement and ethical considerations. 
Shape 
The Role of AI in Project Management 
AI-driven tools, such as virtual assistants and machine learning algorithms, are increasingly used to streamline project management processes. From schedule optimization and predictive analytics to stakeholder communication and resource allocation, AI empowers project managers to make well-informed and efficient decisions. 
The Racing Co-Pilot Analogy: Shared Responsibility, Enhanced Performance 
In professional racing environments, a co-pilot performs critical tasks: navigating the course, analysing conditions, and advising the driver. This relationship mirrors the human-machine collaboration often seen in project management. Here, AI acts as a "co-pilot," assisting project managers while leaving primary control in human hands. Let us examine this analogy: 
Pros of AI as a Co-Pilot in Project Management: 
  1. Enhanced Decision-Making: AI algorithms analyse massive datasets to predict outcomes and recommend actions, akin to a co-pilot guiding navigational decisions during a race. 
  2. Efficiency Gains: AI automates repetitive tasks and improves processes, freeing project managers to focus on strategy—like how co-pilots manage tactical information during high-speed races. 
  3. Risk Reduction: By identifying potential issues in advance, AI serves as an advisor, much like a racing co-pilot warning about challenging road conditions, enabling initiative-taking corrections. 
Cons of AI as a Co-Pilot: 
  1. Over-Reliance on AI: Just as a driver must remain vigilant and not entirely dependent on the co-pilot, project managers risk deferring critical decisions to AI tools, potentially leading to a lack of accountability. 
  2. Ethical Blind Spots: Racing ethics demand fair play and adherence to rules; similarly, ethical AI use in project management calls for attention to bias, transparency, and fairness. Overlooking these aspects can harm stakeholders or perpetuate inequitable practices. 
In this analogy, collaborative relationships thrive when the human retains ultimate responsibility while leveraging AI as a supporting entity. 
Shape 
The Driverless Car Comparison: Autonomous AI in Project Management 
Shifting perspective, consider driverless cars: vehicles fully controlled by AI, requiring minimal human intervention. Some envision project management systems that resemble a driverless car—autonomous AI overseeing the project's execution from start to finish. While promising, this model has risks and challenges to consider. 
Pros of Autonomous AI in Project Management: 
  1. Unparalleled Precision: Autonomous AI can minimize human errors, akin to driverless cars maintaining perfect lane control or braking at precisely calculated intervals. 
  2. Scalability: AI can manage complex, multi-layered projects beyond human capacity, like its role in optimizing traffic flows with autonomous vehicle networks. 
Cons of Autonomous AI: 
  1. Loss of Human Judgment: Driverless cars highlight the drawback of removing human intuition, empathy, and situational awareness—a challenge mirrored in project management where human leadership and creativity are essential. 
  2. Accountability Gaps: In a driverless car accident, responsibility is ambiguous. Similarly, with autonomous AI, project managers may struggle to allocate accountability for errors, raising ethical dilemmas. 
  3. Ethical Concerns: Driverless cars must navigate moral conflicts (e.g., protecting passengers versus pedestrians). In project management, fully autonomous systems must grapple with potentially biased decisions affecting stakeholders, raising questions of fairness and inclusivity. 
Shape 
Ethical Considerations: Responsibility and Integrity 
Both racing co-pilots and driverless cars illustrate contrasting extremes in human-machine collaboration. A key differentiator in these scenarios is ethical responsibility: 
  • In shared responsibility (co-pilot), humans are ethically required to oversee and correct AI outputs, ensuring alignment with organizational values and stakeholder trust. Like racing, project managers retain control while benefiting from AI's support. 
  • In autonomous systems (driverless cars), ethical concerns magnify as AI takes over critical decisions. Issues of fairness, inclusivity, and transparency emerge, demanding rigorous bias checks, accountability frameworks, and adherence to PMI’s Code of Ethics principles. 
Driving AI responsibly in projects calls for a careful balance. Project managers must evaluate how AI’s involvement impacts stakeholder trust, transparency, and ethical integrity. 
Shape 
Conclusion: The Road Ahead for AI in Project Management 
The racing co-pilot and driverless car analogies shed light on the pivotal balance required in leveraging AI for project management. While AI offers immense benefits—such as efficiency, precision, and scalability—it also raises concerns about accountability, ethical responsibility, and judgment. As the PMI Code of Ethics underscores values like fairness, honesty, and responsibility, project managers must ensure AI tools serve as partners rather than replacements, fostering trust and inclusivity. 
By choosing the right path—whether enhanced collaboration or selective autonomy—project managers can steer their projects responsibly toward success while maintaining the ethical values essential to effective leadership. 

Related discussion topic: Can project management run on AI autopilot?


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Posted by Stelian ROMAN on: March 04, 2026 03:42 AM | Permalink | Comments (8)

What is new in PMBOK 8 – An ethics perspective

Categories: Ethics as a competence, Values, Behavior, values, code of ethics, Ethical Leadership, Decision-making, Ethics Insight Team, Ethics Bistro, Business Ethics, code of conduct, PMI Talent Triangle, Ways of Working, Decision-making, Values, Business Ethics, AI, Project, PMI Program Management, Do the right thing, Culture, Ethical Dilemma, respect, Professional Responsibility, Professional Conduct, Honesty, Respect, Responsibility, Project Management, Code of Ethics and Professional Conduct, honesty, responsibility, professonal conduct, volunteers, professional conduct, Digital Transformation, Ethics in Communication, Agile, Leadership, Decision Making, Ethics, Diversity, Organizational Project Management, Information Technology, Organizational Culture, Governance, Artificial Intelligence

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Imagine a team of explorers crossing a desert. No matter how skilled its members are or how modern their vehicles are, they may not succeed in reaching their destination without a compass. In project management, ethics serve as that compass, guiding decision-making, fostering trust, and ensuring accountability.
 For PMI Members, the compass is the Code of Ethics and Professional Conduct. Developed even before the first edition of the Project Management Book of Knowledge, the Code was and remains the holder of the guardrails of the project management profession.
PMBOK 7 replaced knowledge areas with performance domains. The 8th is more aligned with the Agile delivery approach, whilst retaining the importance of good governance. Like the previous version, the PMBOK highlights alignment with both internal and external environments. It is important to note the focus on artificial intelligence and sustainability.
Principles of project management
PMBOK 8 simplified the 12 principles from the 7th edition to create a more focused and actionable foundation for modern project management. The principles of project management are aligned with the values of PMI’s Code of Ethics and Professional Conduct. They do not follow the same format, and they are not duplicative; rather, the principles and the Code of Ethics are complementary.
·Adopt a holistic view: Consider the project within its larger organizational and ecosystem context.
·Focus on value: Prioritize delivering tangible value and aligning project outcomes with strategic goals.
·Embed quality into processes and deliverables: Integrate quality throughout the project lifecycle, not just as a final check.
·Be an accountable leader: Take ownership and responsibility for the project's success and outcomes.
·Integrate sustainability within all project areas: Include environmental and social considerations in project work.
·Build an empowered culture: Foster a project environment that empowers team members. 
Enterprise environmental factors: Internal and external to the Organization
·The standard emphasises the impact of organizational culture, structure, and governance. Aspects like vision, mission, values, beliefs, cultural norms, leadership style, hierarchy and authority relationships, organizational style, ethics, and code of conduct remain critical success factors, as well as a framework for ethical decision making. Social and cultural influences and issues. External factors include political climate, regional customs and traditions, public holidays and events, codes of conduct, ethics, and perceptions.

Artificial Intelligence (AI)
AI ethical issues, especially the responsible use of AI tools and the negative impact on project team members, are an especially important aspect. Topics like data privacy and security can be addressed using technical controls. Issues like bias and fairness require special attention from project managers. Lack of clarity on who is responsible when AI-driven decisions go wrong can create confusion and an unending blame game. AI agents cannot be (yet) included in a Responsible, Accountable, Consulted, or Informed (RACI) matrix. Although their use is unavoidable, the responsibility and accountability remain with the human user.
The use of AI is dependent on context, and it should be assessed for each project through a decision-making process to determine when AI can assist with tasks or provide more time for other valuable activities. The evaluation should be focused on the use of AI to produce project artifacts. Initiative-taking measures should be considered to identify and assess the risk of incorporating AI and determine if it is acceptable or it should be controlled.
Below is a list of some ethical concerns related to the use of AI in projects
  • Accountability and responsibility: When AI systems are used for decision-making, it is challenging to assign accountability if something goes wrong. AI agents are not members of the project team; they are a tool that should augment human capabilities. Project managers need to establish clear lines of responsibility for the outcomes of AI-driven projects.
  • Bias and fairness: AI is still in its infancy, and finding large volumes of good-quality data that can be used to train AI models is difficult. AI models can inherit biases from the data they are trained on, leading to unfair or discriminatory outcomes in areas like task assignment or performance evaluation. These biases can reinforce existing societal prejudices related to factors like gender, race, or socioeconomic status, potentially leading to workplace discrimination and legal penalties.
  • Transparency and explainability: The "black box" nature of some AI algorithms makes it difficult to understand how they reach a decision. This lack of transparency can erode trust and make it hard for project managers to oversee, troubleshoot, or validate AI-driven recommendations.
  • Over-reliance on AI agents and lack of human oversight: At any point in the project, the control should remain with humans and avoid over-reliance on AI. Lack of knowledge and practice can lead to a decline in critical thinking and human judgment among team members.
Chapter X3.3 (Responsible Use and Ethical Concerns) provides guidance for project managers to mitigate the risks associated with AI, putting the emphasis on project managers to assess the challenges and benefits and make appropriate decisions regarding AI’s use in projects. For example, to avoid bias the standard recommends the following controls:
·Diversification of the data sets on which the AI system is trained;
·Periodic tests conducted on the AI system, with particular focus on bias; and
·Involvement of different teams in the development of the AI system.


Procurement is another ethics area of focus that PMBOK 8 provides guidance on. In chapter X4.9.2, Sensitivity of Legal Actions and Upholding Ethics Codes, the standard provides considerations to avoid impact on project outcomes and stakeholder relationships:
·Nuanced communication.
·Escalation protocols.
·Confidentiality.
·Impartiality.
PMBOK 7 explicitly references the PMI Code of Ethics as a complementary and essential guide for project professionals. This code provides the specific rules for ethical conduct, based on core values of honesty, responsibility, respect, and fairness.
  • Contextual application: The principles and the code are designed to be applied within the context of project work. Ethical dilemmas are often encountered when balancing conflicting needs, and the framework provides guidance for decision-making.
  • Performance domains: Ethical dilemmas can arise in any of the performance domains (e.g., Stakeholders, Delivery, Performance). The principles and the code provide the tools for navigating these situations and making responsible choices.
  • Focus on value: Ethical considerations are a crucial part of focusing on long-term value, rather than just short-term outputs, ensuring that projects are conducted in a responsible and sustainable way. 
Connection to PMI's Code of Ethics
  • The principles in the PMBOK 8th Edition align with and reinforce the values in the PMI Code of Ethics and Professional Conduct, which are honesty, responsibility, respect, and fairness.
  • Project managers are expected to apply these principles in their daily work to make ethical choices that lead to positive results and maintain trust. 
  • The PMI Code of Ethics and Professional Conduct remains the primary source for detailed ethical guidelines.
  • ProjectManagement.com offers webinars that discuss the connection between PMBOK 7 principles and the Code of Ethics. 
Posted by Stelian ROMAN on: December 11, 2025 06:47 PM | Permalink | Comments (4)
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