Project Management

Is speaking up your responsibility?

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If yes, then what other values or attributes should we include when exercising this responsibility?


Recent articles and discussion questions on pm.com were about lying and cheating and the difficulty in talking about ethical issues.  Research indicates there is an increase in unethical conduct and a decline in the reporting of it. The evidence indicates there is a correlation to an absence of speaking up.
Speaking up goes beyond ethics.
Would you agree this could include but is not limited to things that need to be said to stakeholders about your projects and with your relationships, personally and professionally?
Another source  indicates there is an increase in complaints over ethical issues which are not based on unethical conduct. There often seems to be a rush to a misguided judgement and action taken on perceived ethical infractions, when it may be a personal issue, a disagreement over a decision, or a simple misunderstanding, only to mention a few of the possible reasons.


Have you ever had a colleague or friend, speak up in detail with you regarding an ongoing problem they are having, only to learn they have not shared any portion of their concerns with the people involved or the source of the dilemma?


There are at least two sides of seeing something and saying something.
If you see something good, how often do you show your appreciation and gratitude?
If you see something that gives you concerns, how do you validate your observation?
Do you become curious of one’s intent or possible consequences before you speak?
How well are you listening? Does it give you an awareness of when to speak or when not to speak?
What is your listening style, apathetic, empathic, sympathetic, or pathetic?


Speaking up is not just telling, it could be asking and perhaps that is the better way through respectful questioning and curiosity. It can provide you clarity and a better understanding. It helps to acknowledge what is known and identify what may be missing.
Are you sparking the fire of fury or creativity?


Speaking up is not just saying something. Do you really make your words count?
Do you think complaining or criticizing without data is whining?
When is the point it becomes important enough for you to say something?
Does it have to threaten one’s wellbeing or safety, your values or your principles?
Why and when do we speak up, and why and when don’t we?
When does this happen to you?
What is your level of intolerance?
What is your tolerance of silence?
Understanding that in certain cultures, it is disrespectful to speak up. What examples or recommendations do you have for this situation?


If you don’t think it is your responsibility to speak up, who should?


If you do think speaking up is your responsibility, speak up, speak out, and speak well!
Pick the right time, the right reason and do it with fairness, honesty, and respect!


Is there anything you want to say!?!

 


Posted by John Watson on: December 12, 2018 01:00 PM | Permalink

Comments (25)

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Dave Davis Senior Project Manager| Cincinnati Children's Hospital Springboro, Oh., United States
Thanks for sharing John. Speaking up, especially to your point of when you see something. Silent gratitude is not gratitude - it's silenceQ

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Greg Githens Author, "How to Think Strategically." Executive & Leadership Coach| Catalyst & Cadre LLC Lakewood Ranch, Fl, United States
Many good questions posed in this article.

If people stopped to reflect more often and more effectively, they would be more likely to make better choices (like speaking up). However, the mind is wired to neglect ambiguity and complexity that goes beyond linear and direct cause-effect relationships.

I believe that the lack of ethical reasoning has the same root problems as the rarity of strategic thinking individuals. First, people are inherently instinctive and intuitive. Their habits of mind focused on what is immediately in their perception. Those are the present, concrete, urgent issues.The second related issue is that organizational culture encourages people to focus on present-day production issues rather than the future consequences of present-day decisions.

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Karthik Ramamurthy Author, Say YES to Project Success| Founder KeyResultz Chennai, Tamilnadu, Tamilnadu, India
Great blog post, John, and on a very important topic too!
Speaking up is indeed the responsibility of every leader and team member.
How much someone is willing to speak up largely depends on the project and team environment.
For example, how does a leader or boss react when a team member brings bad tidings? If the response is regularly rude or unwelcoming, the team member is going to refrain from speaking up in the future.
It is therefore our responsibility as leaders to create an environment of open discussion and respect for people who are willing to openly express their views and opinions in a professional manner.
I hope, John, that you will continue posting to enrich our PM community.
Meanwhile, keep smiling, keep shining, and keep leading!

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Vincent Belougne Consultant, Agile Methodologies| Self-Employed Petaling Jaya, Selengor, Malaysia
Thanks John, very good and thought provoking article!

It actually is everybody's responsibility to speak up and as Karthik mentions, managers not only have the responsibility to speak up, they also have the duty to create and maintain a climate where all stakeholders can speak up freely and respectfully.

I think one important aspect when speaking up is to do it in a way to ensure maximum positive impact for all the stakeholder(s) of the situation.

In the case of unethical behaviors , speaking up is very difficult: It can bring damage to the speaker or other stakeholders, and it is essential to chose the right approach, and communicate with caution with the right stakeholders, to ensure the best outcome, ethically for all).

I particularly like the brief sentence from Joao Sarmento:"Think before talking. Be respectful, fair and honest with yourself. Then speak up when you have to, using the values stated before."

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Eduard Hernandez
Community Champion
Product Operations Program Manager Barcelona, Cataluña, Spain
Speaking up and picking the battles to do so shoud be in sweet balance.

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