Project Management

See Something, Say Something – But How?

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Running into her friend and colleague Samir, Lisa said “I’m glad I saw you -- I wanted to get your thoughts on something that happened in a meeting this week. I’m not sure what I should do.”

“What do you mean?” replied Samir.

“Well, the other day we had a program meeting of all the PMs assigned to the new restructuring program to talk about stakeholder engagement. In the discussion, I mentioned that the PMBOK is a great guide to best practices in this domain. One of the PMs, new to our organization, asked what I was referring to – hard to believe, but she didn’t know about the PMBOK and only slightly knew about PMI. I suggested she think about joining PMI, and by way of proof I added that, as a member of PMI, I had a PDF download of the PMBOK and showed her the Stakeholder Engagement Domain section on my laptop. She was very interested and asked me to send her a copy of the PDF. When I explained that I could not do that because it would be a violation of the PMI Code of Ethics and Professional Conduct, she was visibly annoyed. To my surprise, another PM in the room then said he thought it wasn’t a big deal and sent her a copy of his right there in the meeting!”

“Wow, that’s not good at all, he really shouldn’t have done that!” said Samir. “What are you going to do?”

“I think I need to say something to someone about it, but I’m not sure who. Clearly, he doesn’t care that it’s a Code violation, so there’s no point in talking about it with him, but it would be wrong to just look the other way, right?”

“Absolutely!” exclaimed Samir. “I think you need to report this to PMI. Let’s check the website to see what to do.”

Lisa got out her phone and went to pmi.org. In the search bar, she entered “Ethics” and then scrolled down among the choices. Six or seven entries down, she clicked on “Ethics Complaints” where she found two links that looked helpful. For guidance on how to handle the situation, she saw that she could send an email to [email protected]. If she was pretty sure that further action was needed, then she could click the link to “File an Ethics Complaint.”

“This is great, thanks for the help!” said Lisa excitedly. “I can get some advice, and now I know where to go to report it if I decide that’s what I should do.”

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How about you? Have you ever observed unethical behavior by another PM? What did you decide to do, and why? Would your reaction be different depending on the severity of the ethical breach? Would you have had any different advice for Lisa? Comments and feedback welcome!


Posted by Bryan Shelby on: March 21, 2024 01:58 PM | Permalink

Comments (12)

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Ming Yeung Adjunct Professor & Acting COO/CPO/CRO (contract)| Blockchain Venture Capital Inc. Toronto, Ontario, Canada
Bryan, what a timely and relevant topic. Being ethical and behaving in an ethical manner is a must and not negotiable. Unauthorized distribution of copyrighted materials constitutes an offense where one should use the Ethical Complaints page and the associated email to seek advice and/or report alleged ethical misconduct like this case. Thank you for sharing.

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Kwiyuh Michael Wepngong
Community Champion
Financial Management Specialist | US Peace Corps Yaounde, Centre, Cameroon
Thanks for this..

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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Love it! Great reminder and well explained.

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Melissa Lund Executive Assistant| Cottage Hospital Newbury, VT, United States
Thank you for the reminder.

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Surupa Chakravarty Business Development Manager| Infosys Toronto, Ontario, Canada
Being ethical and abiding by code of conduct are important aspects at any point of time. This cannot be compromised.
Lisa has taken an absolutely correct step towards the unethical behaviour. But additonally, I believe she could have talked to the PM who shared the PMBOK to make him feel and aware for atleast 1 percent that he has done something unethical.

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Dr. Deepa Bhide Hyderabad, Telangana, India
Thanks Bryan for bringing this issue to the discussion. I think no matter how ethical we would like our world to be, in an ideal scenario, practical is different. We do encounter unethical scenarios that we do not/should not subscribe to. PMI has a standardized and structured process to deal with these situations and I sure would reach out to the PMI website and check on filing complaints if needed.

Thanks for sharing

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Liwei Shao Yantai, Sd, China, Mainland
Thanks for sharing.
I think every PM should follow project management institute Code of ethics and professional conduct.

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Bryan Shelby Retired| Retired and volunteering, having left "employment" behind! New York, Ny, United States
Surupa, thanks for your comment. Since she'd explained in the meeting that it would be a violation to send the PDF, presumably the PM who did send it was aware of that fact -- however, it's always a good idea to reach out, so I agree that would be a good thing for Lisa to do so the other PM could fully understand that it was not only not OK but potentially damaging to them.

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Bryan Shelby Retired| Retired and volunteering, having left "employment" behind! New York, Ny, United States
Liwei Shao, thank you for your comment. Every member of PMI and every certification candidate has actually already promised to adhere to the Code as part of their membership onboarding process, but I think that, unfortunately, for most people it is like the software license agreements where we all "check the box" that we agree to it without actually reading what we have agreed to... One of the main reasons for this Ethics Bistro and for the PMI volunteer Eithics Insight Team (of which I am a member) is to remind everyone that, as PMs, we not only should follow the Code, we have all actually promised in writing that we will do so! :-)

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Md. Golam Rob Talukdar
Community Champion
Project Manager| AWR Development (BD) Ltd. Cox's Bazer , Bangladesh
Your insights powerfully emphasize the foundational importance of ethical conduct in ensuring the success and sustainability of project management. Thank you for the reminder.

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Juan Posada Toro Customer Success Manager| Rockwell Automation Envigado, Antioquia, Colombia
Thanks for sharing Bryan, great topic.
Agree with Ming, being ethical is a must and not negotiable.

Well explained, this was a great reminder!

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