Categories: Business Ethics, Code of Ethics and Professional Conduct, Ethics, Fairness, Honesty, Respect, Responsibility
During the 21st century, video games have evolved from simple entertainment into complex works of interactive art, capable of telling deep stories and reflecting social realities. With this evolution has come a growing concern for ethics in video game development. Applying the Project Management Institute (PMI) Code of Ethics and Professional Conduct to this context, we can better understand how ethical principles shape the industry.
Honesty: Transparent and Truthful Communication
The PMI Code of Ethics emphasizes the importance of honesty. In video game development, this principle translates to transparent and truthful communication with players. For instance, the controversy surrounding microtransactions and loot boxes often stems from a lack of transparency. Games like "Star Wars: Battlefront II" faced significant backlash for their monetization strategies, perceived as exploitative due to hidden costs and undisclosed odds.
Developers can align with the PMI's emphasis on honesty by clearly communicating the probabilities of in-game purchases and ensuring that players understand what they are buying. Riot Games, the company behind "League of Legends", has set a positive example by implementing policies to inform players about the odds of obtaining certain items through loot boxes, working towards a fairer and more transparent monetization system.
Responsibility: Ensuring Quality and Accountability
The PMI Code of Ethics stresses the importance of responsibility, which in game development means ensuring the quality of the product and being accountable for the outcomes. This principle is crucial when considering the labor practices within the industry. The notorious crunch periods, where developers work excessive hours to meet release deadlines, often result in subpar game releases and burnout among employees.
For example, CD Projekt Red, developers of "Cyberpunk 2077", faced criticism for its labor practices and the game's troubled launch filled with technical issues. Conversely, Insomniac Games has been recognized for its commitment to avoiding crunch, promoting a healthy work-life balance, and ultimately delivering high-quality games. By prioritizing responsible development practices, companies can ensure better outcomes for both their employees and their products.
Respect: Valuing Diversity and Inclusion
Respect is another cornerstone of the PMI Code of Ethics. In the context of video game development, this means valuing diversity and inclusion both within the game content and the development teams. Games like "Grand Theft Auto" have been criticized for perpetuating negative stereotypes, while titles like "The Last of Us Part II" have been praised for their diverse and complex representation of LGBTQ+ characters.
Respecting diversity involves creating inclusive game content that reflects a wide range of experiences and perspectives. It also means fostering an inclusive workplace where diverse voices are heard and valued. This approach not only enhances the cultural richness of the games but also educates and sensitizes players to different realities, promoting empathy and understanding.
Fairness: Equitable Practices and Decision-Making
Fairness, a key value in the PMI Code of Ethics, involves making decisions impartially and equitably. In the gaming industry, this principle can be applied to both the treatment of employees and the design of game mechanics. Ensuring fair labor practices means providing equitable working conditions and opportunities for all employees, avoiding discriminatory practices, and fostering a supportive work environment.
Fairness also applies to how games are designed and marketed. Developers should strive to create game mechanics that do not exploit players, particularly vulnerable groups such as minors. This includes reevaluating monetization strategies to ensure they are not predatory and that players are treated fairly.
Reflecting on the Future
Applying the PMI Code of Ethics to video game development underscores the importance of honesty, responsibility, respect, and fairness in shaping a positive and sustainable industry. By adhering to these ethical principles, developers can create inclusive and high-quality games, maintain a healthy and supportive work environment, and build trust with their player communities.
What do you think are the most important ethical practices that video game developers should follow to improve both player experience and employee well-being? What ethical concerns do you believe the gaming industry should address next?
I would like to hear from you all on your thoughts around it.
References
Link to PMI’s Code of Ethics and Professional Conduct: https://www.pmi.org/about/ethics/code
Link to PMI’s Blog on Ethics “Ethics Bistro”: https://www.projectmanagement.com/blogs/365304/ethics-bistro
Link to PMI’s YouTube videos: https://www.youtube.com/@pmi
Link to “Cyberpunk 2077” article: https://www.washingtonpost.com/video-games/2020/12/15/controversies-cyberpunk-2077s-bungled-launch-explained/
Link to "The Last of Us Part II" article: https://www.nbcnews.com/feature/nbc-out/last-us-part-ii-brings-queer-stories-pandemic-ravaged-dystopia-n1233073
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