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Fields of Doubt: When AI Overshoots Human Intuition

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“Fields of Doubt: When AI Overshoots Human Intuition”

In a well-funded agritech pilot, an Africa-based firm rolled out an AI-powered irrigation system across multiple test farms in a rural region of an African country. Based on satellite weather data, historical yield trends, and soil sensors, the AI prescribed precision watering routines down to the hour.

On paper, the system outperformed manual methods — until it did not. As seasonal rainfall became erratic due to shifting climate patterns, the AI began overwatering certain plots. Local farmers, relying on generational knowledge of cloud patterns and bird migration, flagged the error. But field technicians, trusting the algorithm’s diagnostics, dismissed their concerns. Days later, root rot set in.

The damage was not just agricultural; it was fundamentally ethical. The core dilemma lay in a clash between algorithmic precision and ancestral wisdom. When field workers override the warnings of seasoned local farmers due to uncritical trust in AI, it raises a pivotal question: whose judgment should guide action when technology conflicts with lived human experience? The PMI Code of Ethics and Professional Conduct (CoE&PC) emphasizes our responsibility to honor diverse perspectives, especially cultural and contextual knowledge often marginalized by automated systems. It calls for fairness, respect, and accountability in all professional interactions—not just in what decisions are made, but in how and by whom they are made. The Ethical Decision-Making Framework (EDMF) asks project leaders to systematically examine every ripple of impact: Who might be affected? What competing rights or duties are in play? Ethics here is not abstract and theoretical but downright practical. The framework serves not as a checklist, but as a compass for inclusive, humane decision-making in an increasingly digital world.

In this case, accountability was not simply about flipping a switch to deactivate a malfunctioning smart pump — it was about exercising discernment, fostering dialogue, and embracing ethical stewardship in its fullest sense. The true ethical challenge lies not in the hardware or software, but in the human response to it. Technological systems can process data at lightning speed, but they lack the moral compass and contextual sensitivity that only people can bring. Accountability meant actively listening to community voices, especially those rooted in local knowledge, and recognizing when to override automation with empathetic leadership. Staying context-aware required humility to question what seemed certain and to respect the wisdom that is not encoded in algorithms. Ethical stewardship, as guided by PMI’s values of responsibility and respect, demands that professionals treat AI not as an infallible oracle but as a support tool — powerful, but subordinate to human judgment, especially in high-stakes, culturally nuanced environments.

How would you decide when human insight should override AI predictions? Have you encountered a project where cultural expertise clashed with data-driven advice?

Let us know in the comments as we deliberate, learn, reflect, and keep ethics at the core of innovation.

References:

Project Management Institute. (n.d.). Code of Ethics and Professional Conduct. pmi.org.

https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/code-values-card.pdf

Project Management Institute. (2015). Ethics in Project Management. pmi.org.

https://www.pmi.org/about/ethics

Project Management Institute. (2011). PMI Ethical Decision-Making Framework (EDMF). pmi.org.

https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/ethical-decision-making-framework.pdf

 

Posted by Ming Yeung on: July 02, 2025 11:07 AM | Permalink

Comments (7)

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Diane McDevitt Jacksonville, Nc, United States
well done, thank you

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Marcio Maraschin Technical Program Manager| HP Inc Brazil
Thanks for sharing... that just reinforce AI as a toll to assist the work, not to dictate how it should be done.

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Shenila Shahabuddin Principal Consultant| Optimizia INC Karachi, Sind, Pakistan
This is a powerful reminder that AI should support, not replace, human insight. Local knowledge is often deeply rooted in experience and context that data alone can’t capture. In one project, listening to community elders helped us avoid a critical mistake that data models missed. Ethical leadership means valuing every voice, especially in culturally rich environments. When tech and tradition work together, the results are truly impactful.

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Marc Kane Managing Director (Digital Strategy & Transformation)| Energy Advisory Group Los Angeles, CA, United States
The tension between AI and human judgment isn’t abstract anymore (at least not in the energy sector). It’s showing up in real decisions, in real systems, every day.

One utility I’ve worked with was building out an AI-driven approach to wildfire mitigation and asset risk. The idea was simple: predict where the grid is vulnerable, then act before something breaks. But early on, the model flagged dozens of poles as “critical.” Maintenance crews weren’t convinced. A few of the structures had been inspected just months earlier. Others were designed for different conditions entirely.

It turned into a debate. The model had logic, sure (past failure data, heat events, vegetation encroachment). But it didn’t see what people on the ground saw. So we slowed things down. Crews started feeding back local observations. Engineers added filters. Eventually, the algorithm adjusted (and got better).

What changed wasn’t just accuracy. It was trust. People felt heard. The system became more of a dialogue than a directive.

That’s where I think this gets interesting. AI doesn’t need to be perfect (it needs to be accountable). In this case, we kept the override function live. Human judgment stayed in the loop, especially for decisions tied to public safety.

The lesson wasn’t about the model. It was about humility. Knowing when to ask questions. When to challenge output. And when to redesign the system to work better with the people who use it.

Grid modernization isn’t just wires and data (it’s culture, it’s process, it’s timing). AI can absolutely help, but only if we stay grounded in context. That’s what kept this project on track.

Glad to see this topic getting attention. It’s overdue.

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Ming Yeung Compliance Manager (and Acting CCO and COO)| Blockchain Venture Capital Inc. Toronto, Ontario, Canada
This scenario captures the ethical dilemma as manifested in the core conflict: AI precision vs. human intuition.

Technicians’ blind trust in data overshadowed the insights of experienced farmers which raises the question: When should human judgment override AI predictions?

Yet the failure isn't due to faulty tech, but to human deference to tech without critical thinking.

Facing the issue, a project practitioner leverages PMI CoE&PC and EDMF by consider all stakeholders and ethical implications and using ethics not as a checklist, but as a decision-making compass.

To elaborate, true ethical project leadership means listening to diverse voices, being humble enough to question automation, and letting empathy and local context guide high-stakes decisions.

Thank you, Marc, for your comments and reflections for consideration and deliberation.

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Ming Yeung Compliance Manager (and Acting CCO and COO)| Blockchain Venture Capital Inc. Toronto, Ontario, Canada
An AI irrigation system failed during erratic weather, ignoring local farmers' warnings and damaging crops. This ethical dilemma highlights the dangers of blind trust in automation. True leadership requires respecting local knowledge, questioning data, and using ethical frameworks like PMI’s EDMF to guide inclusive, human-centered decisions in tech-driven projects.
Thank you, Shenila, for your comments and reflections for consideration and deliberation.

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Ming Yeung Compliance Manager (and Acting CCO and COO)| Blockchain Venture Capital Inc. Toronto, Ontario, Canada
Thank you, Marcio, for your comments and reflections for consideration and deliberation. This story powerfully illustrates that AI’s value lies in augmenting human insight, not replacing it. When we rely too heavily on automation, we risk overlooking experience, empathy, and context. The goal is collaboration where AI enhances decisions, and people remain firmly in charge of the outcomes.

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