Categories: Business Ethics, Code of Ethics and Professional Conduct, Decision Making, Do the right thing, Ethical Dilemma, Ethical Leadership, Ethics, Ethics Bistro, Ethics Insight Team
A recent Ethics Bistro blog (Yeung, 2024) titled “Upholding Ethics in Professional Development: Lessons from EY and Meta” raises fresh perspectives in the realm of professional development and continuing education (for project practitioners and other professionals) and the associated ethical issues in two named organizations, as elaborated in the Inc. magazine (Lynch, 2024).
A follow-up article by Benjamin Broomfield (2024) provided an alternate perspective from several EY employees, who were not involved in the cheating incident, on the alleged unethical behaviours with additional context and background.
Several former EY employees fired for completing multiple online training courses simultaneously during the "Ignite Learning Week" in May 2024 have criticized the company's decision, arguing that their behavior was not unethical. EY terminated dozens of employees after an investigation revealed they had attended different training sessions at the same time, which EY deemed as cheating the system. The employees contended that they were encouraged to attend as many sessions as possible and were not informed that multitasking was against company policy.
The training programs, which required employees to achieve 40 professional education credits annually, included sessions like 'Conversing with AI, one prompt at a time' and 'How strong is your digital brand in the marketplace?' EY's decision to fire the employees was based on a perceived violation of its code of conduct, emphasizing integrity and ethics.
EY has a history of educational cheating scandals, with a significant incident in 2022 where the company paid over $100 million to the US Securities and Exchange Commission for sharing answers during professional tests. This led to a pledge to enforce stricter disciplinary measures and emphasize compliance and integrity.
In response to the backlash, EY has revised its communication around future training sessions, clearly stating that employees are expected to complete their training with integrity and not multitask. The controversy also highlighted a broader issue within EY's work culture, characterized by high workloads and internal competition, which some employees claim encouraged multitasking. The company's approach to handling the disciplinary actions has faced criticism from current and former employees, who suggested alternative sanctions like reducing bonuses or delaying promotions.
In summary, this incident has brought renewed scrutiny to EY's intense work culture and raised questions about the effectiveness of its training and ethical standards already in place.
In closing, what is your view on the employees’ positions? And on the employer’s updated policies and procedures to remedy the unethical behaviours? What would you do to act ethically? I love to hear your perspective and exchange lessons learnt.
Sources:
PMI. (2024). PMI Code of Ethics and Professional Conduct. pmi.org. https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/pmi-code-of-ethics.pdf
Yeung, M. (2024, November 1). Upholding Ethics in Professional Development: Lessons from EY and Meta. Projectmanagement.com. https://www.projectmanagement.com/blog-post/77594/upholding-ethics-in-professional-development--lessons-from-ey-and-meta
Lynch, S. (2024, October 23). EY and Meta Fired Workers for Stretching the Rules: What Would You Do? Inc.com. https://www.inc.com/sarahlynch/ey-and-meta-fired-workers-for-stretching-the-rules-what-would-you-do/90993704
Benjamin, B. (2024, October 23). 'Just cruel' | Fired EY employees hit back after losing jobs for watching multiple training videos at once. Hrgrapevine.com. https://www.hrgrapevine.com/us/content/article/2024-10-23-fired-ey-employees-hit-back-after-losing-jobs-for-watching-multiple-training-videos-at-once.
