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The Clumsy AI-ssistant, Part 2

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In Part 1 of this blog post, I introduced the idea of, and demonstrated the capabilties of ChatGPT (and by extension Generative AI) at the intersection of PM and Sustainability.  ChatGPT did well – not perfect, but well - in that exercise.

 

In Part 2 of “the Clumsy AI-ssistant”, I am going to get right into a dialogue with ChatGPT in which we see it applied to the construction project: build a birdhouse.

 

Rich:

I am building a birdhouse for local chickadees. Acting as a project manager, can you create a network diagram for this initiative?

ChatGPT:

Certainly, I can help you create a simplified network diagram for your birdhouse-building project. A network diagram is a visual representation of the project's tasks and their interdependencies. Here's a basic network diagram for your chickadee birdhouse project:

Project: Building a Chickadee Birdhouse

  1. Project Initiation (Task 0)
    • Define project objectives and scope
    • Gather necessary materials and tools
  2. Design Birdhouse (Task 1)
    • Determine birdhouse dimensions and style
    • Create a design plan
  3. Gather Materials (Task 2)
    • Acquire wood, screws, and other construction materials
    • Ensure materials are bird-friendly and safe
  4. Cut and Shape Wood (Task 3)
    • Cut wood pieces to the required dimensions
    • Shape pieces to fit the design plan
  5. Assemble Birdhouse (Task 4)
    • Build the birdhouse structure by assembling the wood pieces
    • Add a roof, entrance hole, and perches
  6. Paint or Stain (Task 5)
    • Apply bird-safe paint or stain to the birdhouse
    • Allow for proper drying time
  7. Install Birdhouse (Task 6)
    • Choose a suitable location for installation
    • Securely mount the birdhouse on a pole or tree
  8. Final Inspection (Task 7)
    • Ensure the birdhouse is stable and secure
    • Make any necessary adjustments
  9. Project Closure (Task 8)
    • Document the completion of the birdhouse
    • Clean up the project area

This is a simplified network diagram for your chickadee birdhouse project, outlining the sequence of tasks and their dependencies. Each task should be completed before the next one begins. Keep in mind that this is a relatively straightforward project, and the tasks listed are quite high-level. You can further break down these tasks into more detailed subtasks or include additional tasks as needed.

 

Rich:

But, can't some of those tasks be done in parallel?

 

ChatGPT:

Certainly, some of the tasks in your birdhouse project can be performed in parallel to save time and improve project efficiency. Parallel tasks are those that don't have strict dependencies on each other and can be executed simultaneously without one task blocking the other. Here's a revised network diagram that takes parallel execution into account:

Project: Building a Chickadee Birdhouse

  1. Project Initiation (Task 0)
    • Define project objectives and scope
    • Gather necessary materials and tools
  2. Design Birdhouse (Task 1)
    • Determine birdhouse dimensions and style
    • Create a design plan
  3. Gather Materials (Task 2)
    • Acquire wood, screws, and other construction materials
    • Ensure materials are bird-friendly and safe
  4. Cut and Shape Wood (Task 3)
    • Cut wood pieces to the required dimensions
    • Shape pieces to fit the design plan
  5. Assemble Birdhouse (Task 4)
    • Build the birdhouse structure by assembling the wood pieces
    • Add a roof, entrance hole, and perches
  6. Paint or Stain (Task 5)
    • Apply bird-safe paint or stain to the birdhouse
    • Allow for proper drying time
  7. Install Birdhouse (Task 6)
    • Choose a suitable location for installation
    • Securely mount the birdhouse on a pole or tree
  8. Final Inspection (Task 7)
    • Ensure the birdhouse is stable and secure
    • Make any necessary adjustments
  9. Project Closure (Task 8)
    • Document the completion of the birdhouse
    • Clean up the project area

In this revised network diagram, Task 2 (Gather Materials) can begin as soon as Task 1 (Design Birdhouse) starts. Similarly, Task 5 (Paint or Stain) can begin once Task 4 (Assemble Birdhouse) is in progress. This approach allows for better time management and can potentially shorten the overall project duration by overlapping tasks where possible.

 

Rich:

But you didn't include any safety items. We will be cutting wood. How about safety glasses, gloves, maybe even having a first-aid kit nearby?

ChatGPT:

You are absolutely correct; safety measures are critical when working on a project that involves cutting and working with materials like wood. Safety equipment and precautions should always be included in any project plan. Here's the updated network diagram for your birdhouse project, including safety measures:

Project: Building a Chickadee Birdhouse

  1. Project Initiation (Task 0)
    • Define project objectives and scope
    • Gather necessary materials and tools
  2. Safety Preparations (Task 1)
    • Ensure safety glasses, gloves, and appropriate protective gear are available
    • Set up a safe and well-ventilated work area
    • Have a first-aid kit nearby
  3. Design Birdhouse (Task 2)
    • Determine birdhouse dimensions and style
    • Create a design plan
  4. Gather Materials (Task 3)
    • Acquire wood, screws, and other construction materials
    • Ensure materials are bird-friendly and safe
  5. Cut and Shape Wood (Task 4)
    • Ensure safety measures, including safety glasses and gloves, are worn
    • Cut wood pieces to the required dimensions
    • Shape pieces to fit the design plan
  6. Assemble Birdhouse (Task 5)
    • Build the birdhouse structure by assembling the wood pieces
    • Add a roof, entrance hole, and perches
  7. Paint or Stain (Task 6)
    • Apply bird-safe paint or stain to the birdhouse
    • Allow for proper drying time
  8. Install Birdhouse (Task 7)
    • Choose a suitable location for installation
    • Securely mount the birdhouse on a pole or tree
  9. Final Inspection (Task 8)
    • Ensure the birdhouse is stable and secure
    • Make any necessary adjustments
  10. Project Closure (Task 9)
    • Document the completion of the birdhouse
    • Clean up the project area

Including a safety preparations task at the beginning of the project is a crucial step to ensure that all necessary safety measures and equipment are in place. Safety should always be a top priority when working on any project, especially when it involves potentially hazardous activities like cutting wood.

 

Rich:

For Step 2, wouldn't a predecessor to Design be some research as to what are some best examples and trends in birdhouse construction?

ChatGPT:

You're absolutely right; conducting research and gathering information about best practices and trends in birdhouse construction is an essential step before proceeding with the design. Research serves as a precursor to the design phase, as it informs the design decisions and ensures that the birdhouse meets the needs of the intended occupants (in this case, the chickadees). Here's the updated network diagram for your birdhouse project:

Project: Building a Chickadee Birdhouse

  1. Project Initiation (Task 0)
    • Define project objectives and scope
    • Gather necessary materials and tools
  2. Research Best Practices (Task 1)
    • Conduct research to identify best examples and trends in birdhouse construction
    • Gather information on chickadee preferences and requirements
  3. Design Birdhouse (Task 2)
    • Determine birdhouse dimensions and style
    • Create a design plan based on research findings
  4. Safety Preparations (Task 3)
    • Ensure safety glasses, gloves, and appropriate protective gear are available
    • Set up a safe and well-ventilated work area
    • Have a first-aid kit nearby
  5. Gather Materials (Task 4)
    • Acquire wood, screws, and other construction materials
    • Ensure materials are bird-friendly and safe
  6. Cut and Shape Wood (Task 5)
    • Ensure safety measures, including safety glasses and gloves, are worn
    • Cut wood pieces to the required dimensions
    • Shape pieces to fit the design plan
  7. Assemble Birdhouse (Task 6)
    • Build the birdhouse structure by assembling the wood pieces
    • Add a roof, entrance hole, and perches
  8. Paint or Stain (Task 7)
    • Apply bird-safe paint or stain to the birdhouse
    • Allow for proper drying time
  9. Install Birdhouse (Task 8)
    • Choose a suitable location for installation
    • Securely mount the birdhouse on a pole or tree
  10. Final Inspection (Task 9)
    • Ensure the birdhouse is stable and secure
    • Make any necessary adjustments
  11. Project Closure (Task 10)
    • Document the completion of the birdhouse
    • Clean up the project area

Incorporating a research task as the precursor to the design phase will help ensure that the birdhouse design aligns with the best practices and trends in birdhouse construction, and it takes into consideration the specific needs and preferences of chickadees. This approach will lead to a more effective and bird-friendly design.

Rich:

Why didn't you think of the safety and research tasks? Why did I have to prompt you for this? It seems you left out some important considerations, and without them, I have incomplete scope for the project!

ChatGPT:

I appreciate your feedback and understand your concern. You are absolutely correct that safety and research are essential considerations in any project, and they should have been included in the initial network diagram. I apologize for any oversight in the initial response. Your input has helped to identify these important aspects of the project.

Creating a comprehensive project plan is vital for the successful execution of any project. I'm here to provide guidance and information, and your feedback is valuable in ensuring that all crucial elements are considered.

In building a birdhouse or any other project, safety and research are key components that should be integrated from the beginning to ensure that the project is carried out effectively and safely. Thank you for highlighting these important aspects, and I'm here to assist with any further questions or project planning needs you may have.


What do you think of this exchange?  I’m really interested in your human feedback here. Do you notice a couple of things, as I did?

  1. ChatGPT can be very helpful in thinking of things you may have forgotten when planning and sequencing tasks.
  2. ChatGPT can make errors of omission, and plain old vanilla errors - the equivalent of 'being clumsy'.  You cannot and must not take what it says verbatim and use it to plan  your project.

This reinforces my point – and actually ChatGPT literally made it for me by saying “I’m here to assist”.  It’s an assistant, alright, and can indeed be very helpful, even invaluable.  But it is clumsy.  So, work with it knowing that it’s a clumsy assistant!

Posted by Richard Maltzman on: October 28, 2023 11:13 AM | Permalink | Comments (3)

PM and Sustainability - Symbiosis - Part 2

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As a reminder, the theme for this two-part blog post is symbiosis.

In the first post I illustrated symbiosis with the example of the clownfish and the sea anemone.  This time: another example – the acacia tree and a species of aggressive, stinging Pseudomyrmex ferrugineus ants

Once again, I don’t mean to infer that sustainability is represented by the tree and project managers are pseudomyrmex ferruginei.  It’s just an an-t-alogy.  Learn more about this with this academic paper from SciencDaily.  Or, watch this 2 minute video from National Geographic:

The symbiosis to which I am referring is about the mutual benefit that the CSO (Chief Sustainability Officer) department of an organization can (and should!) have with the project managers.

To take this idea to another level – an important level, I decided to see what this meant in terms of careers and jobs.  I entered what I thought would be a very helpful prompt into ChatGPT, and here is what came out.

My Prompt:

Acting as a talent acquisition manager, identify the connections between project management and the positions of Chief Sustainability Officer or Director of Sustainability or ESG Director.

ChatGPT’s response (highlighting is mine):

As a talent acquisition manager, it's essential to recognize the connections between project management and positions like Chief Sustainability Officer (CSO), Director of Sustainability, or ESG (Environmental, Social, and Governance) Director. Understanding these connections will help you identify suitable candidates with the right skills and experience for these roles. Here are the key connections:

  1. Strategic Planning and Implementation: Both project management and sustainability roles require strategic planning and implementation skills. Project managers are adept at setting clear goals, creating action plans, and overseeing the execution of projects to achieve objectives. Similarly, sustainability professionals need to develop and implement sustainability strategies, which may involve a variety of initiatives and projects aimed at improving environmental, social, and governance performance within an organization.
  2. Cross-Functional Collaboration: Project managers often work across different departments, ensuring effective communication and collaboration among various stakeholders. Similarly, sustainability roles involve working with teams from different business units to integrate sustainability practices and initiatives throughout the organization. Both positions require the ability to collaborate and engage with diverse stakeholders to drive positive change.

 

  1. Performance Measurement and Reporting: Project managers are responsible for tracking project progress, identifying key performance indicators (KPIs), and reporting on project outcomes to relevant stakeholders. Likewise, sustainability roles involve measuring and reporting on environmental, social, and governance metrics to assess the organization's sustainability performance and demonstrate the impact of sustainability initiatives.

 

  1. Risk Management: Both project management and sustainability roles involve risk management. Project managers identify potential risks to project success and develop mitigation plans. Sustainability professionals must assess environmental and social risks and ensure compliance with relevant regulations and standards, addressing any potential negative impacts.

 

  1. Change Management: Project managers often deal with change within an organization when implementing new projects or initiatives. Sustainability professionals also play a crucial role in driving organizational change, as they advocate for sustainable practices and help shift the company's culture towards greater environmental and social responsibility.

 

  1. Long-term Vision: Project managers typically work on time-bound projects with specific objectives and deliverables. In contrast, sustainability roles require a long-term vision to develop and implement sustainable strategies that align with the organization's overall mission and values.

 

  1. Stakeholder Engagement: Both roles involve working with internal and external stakeholders. Project managers communicate with project sponsors, team members, and other stakeholders. Similarly, sustainability professionals engage with investors, customers, regulatory bodies, NGOs, and other stakeholders to promote sustainability efforts and ensure transparency.

 

  1. Innovation and Continuous Improvement: Project managers seek opportunities for innovation and continuous improvement within their projects. In sustainability roles, driving innovation to develop sustainable products, processes, and practices is crucial for the organization's long-term success.

When recruiting for positions like Chief Sustainability Officer, Director of Sustainability, or ESG Director, it's important to look for candidates with a strong background in project management, excellent communication and collaboration skills, and a passion for sustainability and environmental stewardship. These candidates will be well-equipped to lead sustainability initiatives, drive positive change, and align sustainability efforts with the organization's broader goals.

OK.  Now that you have seen that, I know that at least my students of my Project Value Strategies class will recognize much of what is taught there.  It could almost be the Syllabus of the course.

So the lesson here is that the intertwined needs and outcomes of good project leadership and sustainability professionals means that opportunities for holistic, long-term, value-based project leaders (I stay away from the word ‘managers’ here, because… well, because this is leadership) will be the ones that are in highest demand in the near future, especially with the advent of AI.

With that in mind, I asked ChatGPT what those skills would be to see if I was at all on target, or more like an ant climbing up the wrong tree.

My prompt:

Responding to a project manager concerned about losing their job to AI, what particular skills should they work on which will make them more resilient to the advent of AI in project management?

 

Chat GPT’s ant-ser:

To become more resilient to the advent of AI in project management, project managers should focus on developing specific skills that complement and go beyond AI capabilities. Here are some particular skills to work on:

  1. Strategic Thinking: Enhance your ability to think strategically and see the big picture. AI can assist with data analysis and provide insights, but it often requires human intervention to formulate and implement strategic decisions.
  2. Complex Problem-Solving: Develop expertise in handling intricate and multifaceted problems. AI might excel at solving routine issues, but complex challenges often require human creativity and judgment.
  3. Emotional Intelligence: Strengthen your emotional intelligence, as it plays a crucial role in managing teams and stakeholders effectively. AI cannot replace the empathy and understanding needed to build strong relationships and resolve conflicts.
  4. Communication and Negotiation: Focus on honing your communication and negotiation skills. These are essential for managing diverse teams, engaging stakeholders, and reaching mutually beneficial agreements.
  5. Adaptability and Learning Agility: Embrace a growth mindset and be willing to learn and adapt continuously. AI technologies evolve rapidly, and being adaptable will help you stay relevant in a changing landscape.
  6. Leadership and Team Management: Cultivate your leadership abilities to inspire and guide your team. AI may facilitate task management, but human leaders are still crucial for motivating teams and ensuring everyone is aligned with the project's goals.
  7. Domain Expertise: Become an expert in your specific industry or domain. Understanding the intricacies of your field allows you to provide valuable insights and make informed decisions that AI might not fully grasp.
  8. Risk Management: Specialize in risk assessment and mitigation. AI can help analyze data related to risks, but your experience and judgment are necessary to determine appropriate risk responses and contingency plans.
  9. Innovation and Creativity: Foster a culture of innovation and creativity within your team. While AI can automate repetitive tasks, human creativity drives innovative solutions and new project opportunities.
  10. Ethics and Responsible AI Use: Familiarize yourself with the ethical considerations of AI implementation. As a project manager, it's essential to ensure that AI is used responsibly, adheres to regulations, and addresses potential biases.
  11. Data Literacy: Develop a good understanding of data analysis and interpretation. This skill will enable you to collaborate more effectively with AI experts, understand AI-generated insights, and make data-driven decisions.
  12. Client and Stakeholder Management: Master the art of managing client expectations and stakeholder relationships. Human communication skills are vital for fostering trust and maintaining strong partnerships.

By concentrating on these skills, project managers can position themselves as indispensable assets in the AI-driven project management landscape. Remember that AI should be seen as a tool to augment your capabilities, not a direct threat to your expertise and contributions. Being adaptable, innovative, and focused on adding value will ensure your resilience in the face of AI advancements.

Notice the connection here?  The more you focus on holistic, long-term thinking, the more secure your career, and the more you can do well by doing good.

Bottom line: when it comes to integrating sustainability thinking into your project management work, remember – that’s going to make you more resilient.  Think: Project Leadership, not Project Management.

Posted by Richard Maltzman on: July 28, 2023 04:05 PM | Permalink | Comments (4)

AI's dirty little - clean little - secret

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There has been much talk lately about ChatGPT and other generative AI systems, most of it centered on its ability to let students generate essays, to take journalism jobs away, to help or hurt almost every industry. 

But little has been said about the net effect of these systems in terms of their impact on climate, via the increased computing power that’s needed to power such systems. 

My attention to this was drawn by an article – theoretically written by a human – on Wired.com.  The article is called “The Generative AI Search Race Has a Dirty Secret”.  That page also provides an audio snippet of about 6 minutes, well worth a listen.

As I was about to write the post about how AI is about to boost the carbon footprint of computing, I did a minor amount of further research and found this article which talks of the promise of AI in terms of reducing carbon footprint and in general being somewhat of a savior in terms of climate change.

The article opens with an interesting quote:

 ”unbound by the restrictions of common sense, readily accessible models today build on semantic relationships derived from large bodies of text, or relationships between large corpuses of text and images.  The next generation of models already being built will include video and 3D modeling.  Soon, we may hope to design houses by starting with phrases like “single-story mid-century modern, south facing on a forested hillside, three bedrooms”. 

The article goes on to consider what happens when we (should) add elements of recycled materials, or design for lower energy use into the description of the desired building.  There’s other research that indicates a positive effect for AI in terms of carbon reduction, such as this one from the World Economic Forum.

That article has the same quandary as I did when I started the “dirty secret” blog post, saying:

·  By 2030, the tech could help cut global greenhouse gas emissions by 4%, according to a recent study by accounting firm PricewaterhouseCoopers for Microsoft.

·  But there are energy consumption concerns around AI, algorithms and the processing of large amounts of data.

So… who could I ask about this?  What sort of wise system could provide an answer about the net effect of generative AI systems?

Oh, I know: a generative AI system!

So I asked Chat GPT this question:

 

Overall, since generative AI will cause an increase in carbon footprint, yet has the potential to lower carbon footprints due to innovative design and other AI applications that reduce the carbon footprint, what do you predict will be the net effect of generative AI with respect to carbon footprint?

Here is the answer given by ChatGPT:

It's difficult to make a definitive prediction on the net effect of generative AI on carbon footprint, as it will depend on a variety of factors, including how the technology is developed and used, and the extent to which it is adopted.

On the one hand, the energy consumption required to train large-scale generative AI models can be significant, and this could contribute to an increase in carbon footprint. Additionally, if the applications of generative AI are focused on industries that are particularly carbon-intensive, such as transportation or manufacturing, then the net effect could be an increase in carbon footprint.

On the other hand, there are a number of potential applications of generative AI that could have a positive impact on carbon footprint, such as improving the efficiency of energy systems, optimizing the use of renewable energy, and helping to reduce waste and emissions. If generative AI is used in these ways, it could help to reduce carbon footprint and mitigate the effects of climate change.

Overall, it's likely that the net effect of generative AI on carbon footprint will depend on the balance between these different factors, and how the technology is developed and adopted in the coming years. It will be important for developers and policymakers to prioritize environmentally responsible applications of generative AI, and to ensure that the energy consumption associated with the technology is sustainable and powered by renewable sources.

 

When I asked the System specifically about the “dirty” and “clean” aspects, I got more detail:

 

Will generative AI increase the carbon footprint of computing?

Generative AI has the potential to increase the carbon footprint of computing, depending on how it is implemented and used.

Training a generative AI model requires significant amounts of computing power, and this can contribute to increased energy consumption and carbon emissions. In particular, large-scale models like GPT-3 require massive amounts of computational resources, including high-end hardware like graphics processing units (GPUs) and tensor processing units (TPUs), which can consume a lot of energy.

Additionally, the use of generative AI in applications like chatbots, virtual assistants, and automated content generation can also contribute to increased energy consumption if these applications are widely used and require a lot of processing power.

However, there are also efforts underway to make generative AI more energy-efficient, such as developing more efficient hardware and software algorithms. Furthermore, there is a growing interest in using renewable energy sources, such as wind and solar power, to power data centers where AI models are trained and hosted.

Overall, while generative AI does have the potential to increase the carbon footprint of computing, there are also measures that can be taken to mitigate its impact on the environment.

Will generative AI increase the carbon footprint of computing?

Generative AI has the potential to increase the carbon footprint of computing, depending on how it is implemented and used.

Training a generative AI model requires significant amounts of computing power, and this can contribute to increased energy consumption and carbon emissions. In particular, large-scale models like GPT-3 require massive amounts of computational resources, including high-end hardware like graphics processing units (GPUs) and tensor processing units (TPUs), which can consume a lot of energy.

Additionally, the use of generative AI in applications like chatbots, virtual assistants, and automated content generation can also contribute to increased energy consumption if these applications are widely used and require a lot of processing power.

However, there are also efforts underway to make generative AI more energy-efficient, such as developing more efficient hardware and software algorithms. Furthermore, there is a growing interest in using renewable energy sources, such as wind and solar power, to power data centers where AI models are trained and hosted.

Overall, while generative AI does have the potential to increase the carbon footprint of computing, there are also measures that can be taken to mitigate its impact on the environment.

 

Do generative AI systems have the potential to help solve the climate crisis?

Yes, generative AI systems have the potential to help solve the climate crisis in a variety of ways. Here are some examples:

  1. Climate Modeling: Climate models are used to make predictions about the future of our planet, such as changes in temperature and precipitation patterns. Generative AI can help improve the accuracy of climate models by processing large amounts of data and identifying patterns that might be difficult for humans to detect. This can help researchers make more accurate climate predictions and identify potential solutions to mitigate the effects of climate change.
  2. Energy Optimization: Generative AI can be used to optimize energy usage in buildings and industrial processes, reducing energy waste and greenhouse gas emissions. By analyzing data from sensors and other sources, generative AI systems can identify areas where energy use can be optimized, such as by adjusting temperature and lighting settings or identifying equipment that is consuming too much energy.
  3. Renewable Energy: Generative AI can help optimize the deployment and management of renewable energy resources, such as solar and wind power. For example, AI systems can predict energy production from solar panels based on weather patterns, helping to better integrate solar power into the grid and reduce reliance on fossil fuels.
  4. Carbon Capture: Carbon capture technology involves capturing carbon dioxide emissions from industrial processes and storing them underground. Generative AI can help optimize the design of carbon capture systems, making them more efficient and cost-effective.

Overall, generative AI systems have the potential to help solve the climate crisis by providing more accurate climate modeling, optimizing energy usage, facilitating the deployment and management of renewable energy resources, and improving the efficiency of carbon capture technology. However, it's important to ensure that the development and use of AI systems are done in a way that is environmentally responsible and sustainable.

What do you (humans) think?  What role do project managers play?  What role do project LEADERS play?  Personally, I think it’s a big, important role, and it all starts (as did this post) with asking the right questions.  Please comment, if possible, without using ChatGPT, but if you do, say how you used it!

Posted by Richard Maltzman on: February 19, 2023 02:18 PM | Permalink | Comments (3)

ChatGPT Ate My Brain

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Many of us are hearing about ChatGPT and its impact on the world.  This morning I read an article about ChatGPT writing real-estate postings.  The agents are wowed by the results.  I thought I'd try it out, so I made some real-estate available in my schedule and logged in.

While by no means perfect, the system is scary-good.  This brings up a whole bunch of ethical issues especially with respect to education.  That's not in scope for this post.  Here, I want to share with you the result of a conversation (that's the best way to put it) with ChatGPT about Sustainability in Project Management.  Then I want to conclude by letting you see how it insulted me at the end of the conversation.

I asked a series of questions in a variety of formats to ChatGPT.  The real art and science of dealing with it is how you engage it in conversation.  Yes, you can say, "write an essay about General Lafayette" and it will do that, but you get more thoughtful answers if you frame your questions more creatively.

Let me start with one that absolutely amazed me.  I asked it to compare two project managers' results based on their approach to sustainability thinking:

Two project managers are working on large IT projects. One spends extra time and effort assuring that the project will have a more responsible, ecologically-sound long-term result, and overspends the budget and brings the project in a bit late. The other project manager focuses on the budget and stays under the budget, and delivers the project on time, but does not consider the project's outcome in its steady state. Compare the two projects.

It almost sounds like a PMP(R) question stem, doesn't it?  Anyway, here's how ChatGPT answered it:

A comparison between the two projects would consider both the short-term and long-term outcomes. The first project manager, who focused on a responsible, ecologically-sound outcome, may have overspent the budget and brought the project in a bit late. However, the long-term benefits of a more sustainable project may outweigh the initial costs and delay. The project's positive impact on the environment, reputation, and stakeholder satisfaction can lead to increased support and profits in the future.

On the other hand, the second project manager who focused only on the budget and delivered the project on time may have saved costs in the short-term. However, if the project has a negative impact on the environment or stakeholders, it could lead to decreased support and financial losses in the long run.

In conclusion, while staying within the budget is important, it should not be the sole focus of a project manager. A balanced approach that considers both short-term and long-term outcomes, including sustainability, is crucial for the success of a project in the long run.

Pretty, pretty, pretty, good, n'est pas?

I went on to ask some other questions in different ways, and although not perfect, nor even totally consistent, there is wisdom (drawn, I think, from human minds) here.  Have a look at the rest of the conversation (I will use italics for my question and purple text for the answers):

Why should a project manager care what happens after the project is complete?

A project manager should care about what happens after the project is complete for several reasons:

  1. Reputation and legacy - The impact of the project after completion can affect the reputation of the project manager and their organization.
  2. Stakeholder satisfaction - The long-term outcomes of the project can impact stakeholders' satisfaction and their perception of the project's success.
  3. Future opportunities - The success of the project in the long term can impact future opportunities for the project manager and their organization.
  4. Continuous improvement - Understanding the long-term outcomes of the project can inform future improvements and best practices in project management.
  5. Ethical considerations - It is important to consider the impact of a project on the environment and society, and take a responsible and ethical approach to project management.
  6. Return on investment - Consideration of the long-term outcomes of a project can help maximize the return on investment and ensure that the project delivers value over the long term.

By considering the long-term outcomes of a project, a project manager can demonstrate their commitment to responsible and effective project management, and ensure that the project delivers positive outcomes for all stakeholders.

As a project manager, can you give examples of projects where failing to consider the long-term caused problems after the project was handed over to operations?

Yes, here are some examples of projects where failing to consider the long-term caused problems after the project was handed over to operations:

  1. Infrastructure projects - If long-term maintenance and sustainability were not considered, the infrastructure may quickly become outdated or fall into disrepair, resulting in increased costs and decreased performance.
  2. Software development projects - If the software was not designed to be scalable, adaptable, or maintainable, it may become obsolete or difficult to maintain after the project is complete, resulting in increased costs and decreased efficiency.
  3. Environmental projects - If the long-term impact of the project on the environment was not considered, the project may result in negative consequences such as soil erosion, water pollution, or loss of biodiversity.
  4. Energy projects - If the long-term costs of energy production and distribution were not considered, the project may result in increased costs, decreased efficiency, and negative environmental impacts.
  5. Construction projects - If the long-term durability, maintainability, and sustainability of the structure were not considered, the project may result in increased costs for repairs and maintenance, decreased functionality, and negative environmental impacts.

In all of these cases, considering the long-term outcomes of the project could have prevented these problems and ensured that the project delivered positive outcomes over the long term.

As someone who wants to convey the importance of thinking long-term to an audience of project managers, can you give three examples of disastrous projects in which failing to consider the long-term led to problems?

Yes, here are three examples of disastrous projects where failing to consider the long-term led to problems:

  1. Deepwater Horizon Oil Spill - The Deepwater Horizon oil spill in the Gulf of Mexico is a prime example of how failing to consider the long-term consequences of a project can have disastrous effects. The oil spill caused severe environmental damage, economic losses, and harm to human health and safety.
  2. Fukushima Daiichi Nuclear Disaster - The Fukushima Daiichi nuclear disaster in Japan was another example of the consequences of failing to consider the long-term implications of a project. The disaster resulted in significant environmental contamination, economic losses, and harm to human health and safety.
  3. Oroville Dam Crisis - The Oroville Dam crisis in California is a prime example of how failing to consider the long-term maintenance and sustainability of a project can result in disaster. The crisis resulted in significant damage to the dam, evacuation of nearby residents, and significant economic losses.

These examples demonstrate the importance of considering the long-term outcomes of a project and taking a responsible and proactive approach to project management, to ensure that the project delivers positive outcomes over the long term and does not result in disastrous consequences.

Is there value for a project manager to think beyond the end date of their project?

Yes, there is significant value for a project manager to think beyond the end date of their project. Some of the key benefits of thinking long-term include:

  1. Improved project outcomes: By considering the long-term implications of a project, project managers can ensure that the final product is aligned with the organization's overall goals and objectives.
  2. Better stakeholder management: When project managers consider the long-term impact of their projects, they can identify and address stakeholder needs and concerns more effectively.
  3. Increased sustainability: By considering the long-term sustainability of the project's product, project managers can ensure that it is environmentally responsible and has a positive impact on the community.
  4. Better resource allocation: When project managers think beyond the end of their projects, they can make informed decisions about resource allocation that will help ensure that the project has a positive long-term impact.
  5. Increased reputation: Project managers who demonstrate a commitment to long-term thinking are likely to be seen as responsible and capable, which can enhance their reputation and that of their organization.

Overall, considering the long-term implications of a project can help project managers deliver more effective and sustainable outcomes, and increase the likelihood of success for their projects.

Thinking as a program manager or PMO director who wants to help project managers think in the long term, what roadblocks exist to this effort?

As a program manager or PMO director, the following roadblocks may exist in the effort to encourage long-term thinking amongst project managers:

  1. Short-term focus of organizational culture and leadership
  2. Pressure to deliver projects within tight deadlines and budgets
  3. Lack of understanding of the benefits of long-term thinking
  4. Limited resources and skills to support long-term planning
  5. Resistance to change from project managers and other stakeholders
  6. Inadequate communication and collaboration between project and program teams
  7. Lack of incentives and recognition for considering long-term outcomes
  8. Insufficient training and development opportunities for project managers
  9. Difficulty in measuring and demonstrating the impact of long-term thinking

Overcoming these roadblocks requires a strategic approach, including leadership support, communication and collaboration, training and development, and the development of metrics and incentives to support long-term thinking.

Next, I got personal.  I asked ChatGPT if it had an environmental impact:

What is the environmental impact of ChatGPT?

The environmental impact of ChatGPT is primarily associated with the energy consumption and carbon emissions associated with running the vast amounts of computer hardware required to train and run the model. This energy usage contributes to climate change, a major environmental issue. It is important for organizations using AI technology to consider energy-efficient practices and sustainable energy sources in their operations.

Then, I got personal from my side:

Who is Richard Maltzman?

I am not aware of any notable person by the name of Richard Maltzman.

OK, ChatGPT, well, then, fine, I am not aware of any notable person by the name of ChatGPT!  But I am now aware that this is going to have an impact on search technology, research, education, and (despite its closing slap in my face), a pretty good understanding of how sustainability connects with project management!

What are your thoughts?  No fair asking ChatGPT.  I want your actual thoughts.

Posted by Richard Maltzman on: January 29, 2023 11:24 AM | Permalink | Comments (10)
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